Program Quality Assurance Specialist

15 hours ago

Brisbane, Queensland, Australia Talent – Specialists in tech, transformation & beyond Full time $90,000 - $120,000 per year

The Program Quality Assurance Specialist plays a critical role in ensuring the successful delivery of the Modern ERP Program by applying quality assurance frameworks, monitoring compliance, and driving continuous improvement. This role is responsible for conducting quality health checks, coordinating quality metrics and reporting, maintaining effective document control, and supporting risk mitigation activities. Through collaboration with cross-functional teams and stakeholders, the QA Specialist ensures that deliverables meet defined quality standards, stage gate requirements, and program objectives, while fostering a culture of best practices and innovation.

Accountabilities

Quality Assurance Frameworks:

  • Manage the application of the quality assurance frameworks and standards.
  • Facilitate continuous improvement initiatives.

Quality Metrics and Reporting:

  • Collect and ensure all quality metrics are available for reporting and analysis.
  • Conduct health checks and contribute to reporting.
  • Apply critical thinking to go beyond standard (box-tick) checks to deliver program-level assurance.

Collaboration and Coordination:

  • Collaborate with cross-functional teams.
  • Ensure deliverables align with QA and Stage Gate requirements.
  • Coordinate internal quality reviews of the QA health checks and stage gates.
  • Contribute to the effective outcome of the QA framework and standards.
  • Collaborate with Program teams to follow up on progress of deliverables.

Document Control:

  • Collaborate with the PMO team to ensure that document control procedures are effective.
  • Ensure accurate version control and secure storage.
  • Facilitate document reviews, approvals, and distribution.
  • Maintain up-to-date project documentation.

Quality and Risk Management:

  • Monitor progress of QA outcomes and raise risks as appropriate.
  • Collaborate with cross-functional teams on mitigation progress against risk.

Stakeholder Communication:

  • Provide support and coaching to Program team to influence achieving QA outcomes.
  • Maintain effective communication channels with stakeholders.
Experience - Qualifications and Skills:
  • Bachelor's degree in Information Technology, Business Administration, Quality Management, or related field highly desirable.
  • Project and Program management experience, along with formal certification (e.g., PRINCE2, PMP, PMBOK, AgilePM, or equivalent) highly desirable.
  • Strong knowledge of SAP S4HANA and SAP Activate methodology, as well as other quality management systems (e.g., ISO standards).

If you are interested in applying, please use the button below or alternatively email your CV to

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