Head of Strategy, Risk and Performance

2 days ago

Melbourne, Australia Victorian Ombudsman Full time

Location: Melbourne | CBD

Job type: Ongoing - Full Time

Organisation: Victorian Ombudsman

**Salary**: $157,356 - $180,115

Occupation: Regulatory Governance and Compliance

Reference: 202

**The Organisation**:
The Victorian Ombudsman (VO) provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community.

The VO's role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the _Charter of Human Rights and Responsibilities Act 2006 _(Vic) and that human rights have been taken into consideration in decision making.

The VO is governed by the _Ombudsman Act 1973 _(Vic). The VO is independent of Government and answerable to the Victorian Parliament, in part through the Integrity and Oversight Committee of the Parliament.

**The role**:
The Head of Strategy, Risk and Performance reports to the Executive Director, Corporate Services and performs a key role in organisational wide management of the development, maintenance, reporting on, advice provision and frameworks related to business insights, risk, compliance, governance and forecasting, including related policies and dashboards.

This strategic Strategy, Risk and Performance leader is viewed as a trusted advisor and strategic partner with a demonstrated ability to lift performance metrics with key internal stakeholders, improve overall business performance, and create a cohesive, high-performing team of their own. They skilfully navigate ambiguity, overcome organisational barriers or resistance to change whilst maintaining the credibility of the governance and reporting functions.

Success will be measured by the ability of the Head of Strategy, Risk and Performance and their team, to strategically partner with a diverse range of stakeholders, to provide and deliver accessible, usable tools and metrics and a collegiate service, as they champion VO’s culture and values.

This role will manage a small team of business insights intelligence, governance, risk, compliance and reporting professionals. As a senior manager, the role contributes to the leadership of the Corporate Services Division.

Please review the position description for full details.

**How to apply**:
To be considered for this role, you must include:

- a 1-page Cover Letter addressing the **Key Selection Criteria**.
- a Resume, no longer than 5 pages.

Applications close **midnight Sunday 2 February 2025.**

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and safe work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

VO is committed to supporting our employees work and life balance commitments. All requests for flexible working arrangements will be considered in line with operational requirements.
- Criminal Record check
- Working with Children check
- Statutory Declaration
- Confidentiality Agreement
- Conflict of Interest check

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