Head of Risk

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that's exactly what you'll find here.   We're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.
Overview

About the Role

Gallagher Bassett (GB) is seeking a dynamic and experienced Head of Risk – Disability to lead and oversee the risk function for our wholly owned subsidiary, My Plan Manager Group (MPMG) Reporting to the Chief General Counsel, this critical role will focus on identifying, assessing, and managing financial and non-financial risks across the MPMG business units to ensure the effective and compliant delivery of plan management services.

The successful candidate will play a pivotal role in safeguarding clients, driving continuous improvement in risk management frameworks, and ensuring compliance with regulatory standards.

This role involves leading a team of risk, compliance, and audit professionals, collaborating with senior leaders across GB, and working closely with Managers in MPMG to uphold GB's high operational risk standards and compliance obligations.

How you'll make an impact

Key Accountabilities Include:

• Leadership and Team Development:Lead, coach, and support a team of risk, compliance, and audit professionals to ensure their growth and successful delivery of the Disability division's risk strategy.
• Assurance and Audit Plans:Oversee the implementation of assurance and audit plans that meet MPMG ISO and NDIS registration requirements.
• Risk Identification and Mitigation:Collaborate with GB's Risk & Compliance team and relevant stakeholders to assess financial and non-financial risks, embedding effective controls and mitigation strategies across the plan management process, including reporting.
• Regulatory Compliance:Partner with GB's Risk &Compliance team to ensure adherence to relevant global and local requirements and to industry best practices.
• Incident Management:Oversee operational and compliance incidents, including system errors, inefficiencies, and fraud risks. Conduct investigations, identify root causes, and implement remedial actions.
  
  

About you

What are we looking for?

The ideal candidate will have extensive experience in risk management, compliance, and/or audit practices, preferably within the disability or financial services sector. In addition to being a team player, you will also have:

• Proven leadership experience, with the ability to foster a positive team culture and drive high performance.
• Minimum 10 years' experience in a senior risk leadership role, ideally within financial services or disability-related industries.
• In-depth knowledge of regulatory frameworks and compliance requirements relevant to plan management services.
• Experience engaging with regulators or external bodies, such as ASIC, NDIA, or similar.
• Demonstrated success in embedding a quality improvement and risk-aware culture.
• Highly developed stakeholder engagement and communication skills, with the ability to influence at all levels of the organisation.
• Strong analytical, interpretation, and reporting skills, including excellent problem-solving abilities to address complex regulatory policies and implement solutions.
• Tertiary qualifications in a commercial discipline such as commerce, finance, accounting, law, or equivalent.

To Apply:

If this sounds like your next opportunity, we would love to hear from you Click on "Apply for this Job."

To be considered for this opportunity, you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer, and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognize the importance of and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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