Head of Technology

6 days ago

Melbourne, Australia Charterhouse Full time

1 years’ experience with Level 1 support. Join an accounting firm at the forefront of the industry with a diverse work culture.
- **Service Desk Officer - Level 1**:

- **Must be an Australian/New Zealand citizen or permanent resident**:

- **Permanent Opportunity**

**About the Company**

We have partnered with a leading accounting firm with a presence across ANZ, who are looking for a Junior IT Technician to join their established team, where you will report into the Head of Technology.

You will be joining a very supportive, collaborative team who are innovative in their approach and continuously looking to do better. They are fast paced team and hence the position would suit someone who loves a challenge, working toward deadlines, multi-tasking, and a team player.

**About the Role**

This role will be onsite but will move into a hybrid opportunity once training has been provided.
- Provide technical IT services for end user computing services
- Troubleshooting and problem-solving across the IT infrastructure
- You will report directly to the Head of Technology
- Coordinate staff On Boarding and Off Boarding processes
- Someone who is capable to manage minor projects or initiatives
- Providing support to the technology lead as required
- Explore emerging IT end user technologies and actively collaborate with other IT team members

**About You**
- 1 years’ experience providing technical support - Can be a graduate
- Knowledge of PC hardware and related peripherals
- Experience with O365 and Server patch management
- Excellent relationship management skills, as well as highly developed communication skills both verbal and written
- Must provide a high level of customer service
- Good technical knowledge and understanding of PCs, LANs and Microsoft desktop and Server operating systems (Active Directory)
- Technical proficiency with an aptitude for working with IT hardware.
- Advanced teamwork skills, must be able to connect with colleagues and work together toward common goals
- Excellent time management skills with the ability to set priorities and follow direction to plan and organise.
- Ability to work autonomously and seek guidance when necessary
- Proof of vaccination certificate

**Benefits**
- Hybrid work is available once training has been provided
- Be part of culture that offers a young, dynamic, fun environment
- Extensive professional development and learning opportunities

**How you can Apply**

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.

$65k Package

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