Operations Coordinator

1 week ago

St Ives, Australia Harris Farm Full time

Team-based environment
- Administration in a retail environment
- 25% Staff Discount

**About us**

Join a growing fresh food retail business with an amazing brand reputation for delivering great quality food and good value to our customers. Our engagement survey results tell us that our Harris Farmers feel proud to work for us, they love the people they work with, and we offer the opportunity to a build a career in a business that has a passion for great food. We also offer flexible working (our shops are open 7 days a week), amazing benefits including 25% discount on shopping with us, access to training, fun working environment with a chance to be creative and innovative.

For over 40 years we’ve remained 100% family owned and operated, this means we are agile, innovative and implement ideas rapidly. One of our values of being a Harris Farmer is to "have a crack", "choose your own adventure" and be entrepreneurial like our founder, David Harris.

We’re 30 (and counting) stores across NSW and QLD, and home to almost 3,000 wonderful Harris Farmers all with a common purpose, to reconnect Aussies with the joy of food. Everything we do at Harris Farm Markets is driven by what we believe in and is underpinned by ensuring everything we do is for the Greater Goodness In other words, it is for the good of the customer, each other, and the community.

We are currently searching for our next superstar Operations Coordinator for our Mona Vale store

The **Operations Coordinator** is responsible for supporting the Store Manager in achieving KPI’s, ensuring compliance and completing administration duties within their home store. They should ensure that all processes and procedures in the safe operations of the Harris Farm Markets Stores are completed to agreed standards.

**Responsibilities**
- Assist Store Manager in achieving KPI’s around sales, wages and margin including the adequate rostering of staff.
- Supporting the delivery and communicate marketing programmes to the team
- Supporting the Store Manager in ensuring that the store is meeting compliance requirements in all areas meeting Company Standards and Regulatory Standards.
- Assisting team members to perform in line with “FRESH” customer service standards and resolve customer complaints.
- Liaising with various support office department to resolve any issues impacting the store.
- Completing store administration tasks as required.

**Required Skills and Knowledge**

We are looking for someone who loves food, with previous experience working in a fresh food retail business. Additionally, we are looking for someone with:

- Good English comprehension.
- IT ability - skilled in MS Office with an ability to pick up on tech platforms quickly.
- Good cultural fit, refer to What we believe in.
- A love for organisation.
- Desirable - experienced return to work coordinator
- Desirable - Food Safety Supervisor

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