Team Leader

5 days ago

Melbourne, Australia Grand Hyatt Melbourne Full time

Summary

**About Hyatt**

At Hyatt we care for people so they can be their best. Care comes from an authentic place of **_empathy_** and human **_connection._** We do this by truly seeing people and getting to know them as **_unique_** individuals, to enable us to design and deliver **_personal experiences_**. With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara

**The Role**

Grand Hyatt Melbourne holds a unique opportunity for an energetic and experienced leader to join its fast-paced Food & Beverage Division in the position of Team Leader - Room Service

**Day to Day**

This position is responsible for the smooth, efficient and controlled operation of the Room Service.
- Providing food & beverage services to our guests, through a personalized In Room Dining experience
- Deliver VIP and special occasion amenities to multiple rooms throughout the hotel
- Involved in preparing and packing down of In Room Dining trolleys
- Make coffee and other beverages as per guest orders
- Keeping a clean a tidy In Room Dining area for efficient service period
- Offering general food & beverage support to Collins Kitchen Restaurant & RuCo Bar as required by business demands

**Qualifications**:
**What we are looking for?**
- Previous Food & Beverage experienced preferred, but not necessary
- A positive attitude for customer service
- **MUST have an unrestricted working Visa for Australia**:

- Must have a Responsible Service of Alcohol Certificate for Victoria
- The ability to create a positive first impression
- The flexibility to work on a rotating roster, including weekends, night shifts and public holidays

**Culture**

We believe hospitality isn’t just a business, it’s a calling At Grand Hyatt we offer challenging careers that are more than just your typical job. Our values of **Fun**, **Innovation and Creativity** and **Mutual Respect** are at the core of what we do. The Hyatt People Brand ensures that everything we do for our guests is mirrored in how we look after our associates each and every day Our family atmosphere is what keeps our associates highly engaged.

**Benefits**

With hard work come great rewards. Some of our associate benefits include:

- Complimentary room nights after 1 year of service
- Special accommodation rates for associates as well as friends and family
- Food and Beverage discounts
- Subsidised meals in our trendy employee restaurant
- Discounted gym membership at our City Club

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