Team Leader

4 days ago

Melbourne, Australia Probe CX Full time

**About the Role**

We have an exciting opportunity for a passionate leader to coach, manage, and support a small team of Customer Service Specialists.

This role is perfect for someone who is dedicated to leading and developing teams while driving business outcomes.

As the Team Leader, you will be responsible for the management of team performance and delivering exceptional customer service. You will be an excellent communicator with a proven track record of supervising, managing, coaching and motivating team members on a daily basis. You will lead by example and engage the team to achieve goals, demonstrating a strong work ethic, and a commitment to success.

**Key Details**:

- Full Time | Monday to Friday | 8:00am to 8:00pm (rotating roster)
- Melbourne CBD location
- You will be required to complete a National Police Clearance

**Key Responsibilities**:

- Positively motivate and coach your team to both improve & sustain team performance to deliver and exceed assigned key performance indicators (KPIs)
- Handle escalated customer issues and provide guidance and support to your team members.
- Contribute to the medium-long term health of your team and contact centre
- Conduct regular effective one on ones and team meetings
- Maintain and develop relevant knowledge of campaign products & systems
- Ensure clear, constructive and timely communication with key stakeholders
- Implement and support cultural activities and reward and recognition programs

**About You**

If you're a dynamic and results-driven individual with a passion for leadership, we want to hear from you

  • Knowledge and Process Team Leader

    2 days ago

    Melbourne Airport, Australia Team Global Express Full time

    About the Role Team Global Express (TGE) is seeking a high calibre, experienced Knowledge & Process Team Leader to join our Service Operations team. You will have the opportunity to lead our Knowledge & Process team in order to identify, plan, design and deliver service excellence to our customers via our Service contact centres. The position is primarily...

  • Fleet Team Leader

    1 week ago

    Port Melbourne, Australia Team Global Express Full time

    Purpose of the Job To be successful in this position you would provide leadership and management all Refrigerated fleet activities at Team Global Express Refrigeration Melbourne. Primary Duties & Responsibilities include but not limited to: - Efficient organisation and management of all depot PUD staff and resources.- Ensure local fleet organisation and...

  • Team Leader

    4 days ago

    Melbourne, Victoria, Australia Entura Full time $80,000 - $120,000 per year

    We have an exciting opportunity for an experienced individual to join the Entura team in a role as the team leader for the Spatial and Data Services team.As one of the world's most experienced specialist power and water consulting firms, Entura can offer you a coveted opportunity to work with highly regarded industry experts and thought leaders. Through our...

  • Team Leader

    6 days ago

    Melbourne, Australia Melbourne Health Full time

    -Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Melbourne Health Salary: Salary not specified Occupation: Medical Reference: 64179 **Team Leader** - ** Targeted Long Term Intervention Team Leader (SW3, OT3, RPN4, P3)**: - **Northern Area Mental Health Service - Hotham Street Community Team (Preston)**: **Your New...

  • Team Leader

    30 minutes ago

    Melbourne, Victoria, Australia Hydro Tasmania Full time $80,000 - $120,000 per year

    Job no: 497827Work type: Permanent Full timeLocation: Melbourne, Hobart, TrevallynCategories: Engineering & Technical, Senior ManagementWe have an exciting opportunity for an experienced individual to join the Entura team in a role as the team leader for the Spatial and Data Services team.As one of the world's most experienced specialist power and water...

  • Team Leader

    4 days ago

    Melbourne, Victoria, Australia Dayne Full time $80,000 - $120,000 per year

    Challenging Dynamic Fun Environment Hands On Role - Retail Energy Market Attractive Salary Package - City Fringe In order to service the growing demand for specialised services in the Retail Energy Market, we are looking for leaders.This Operations Team Leader role is available for an experienced "hands on" leader with strong knowledge of the Billing,...

  • Team Leader

    6 days ago

    Melbourne, Victoria, Australia FinXL Full time $80,000 - $120,000 per year

    Job detailsPosted07 November 2025SalaryNegotiableLocationMelbourneJob type PermanentDiscipline Customer ExperienceReference90M0682647_ Job descriptionTeam Leader - Managed Network & Security ServicesFinXL: Your Partner in Technology SolutionsFinXL is a leading Australian IT services and solutions company dedicated to deploying expert teams to tackle complex...

  • Team Leader

    6 days ago

    Melbourne, Victoria, Australia Jivaro Full time $100,000 - $120,000 per year

    Team Leader$76,515- $97,500 + superannuationRole Summary The Team Leader is responsible for supporting the daily store operations and supervising the sales floor team to deliver exceptional services, to drive results and to ensure operational excellence of the store. As a team leader you will provide guidance and support to your team while ensuring...

  • Team Leader

    1 week ago

    Melbourne, Victoria, Australia Realm Property Cleaning Services Full time $60,000 - $90,000 per year

    TEAM LEADER - COMMERCIAL WINDOW CLEANERREALM PROPERTY CLEANING SERVICES PTY LTDBONUSES PAID  FAMILY OWNED     VARIETY OF JOB  PROJECTSWe are seeking an motivated , reliable and detail oriented individual to join our team as an Team Leader for our Ground Crew WorksThe successful candidate must have proven 2 years experience using water fed poles, gutter...

  • Team Leader

    4 days ago

    Melbourne, Australia Accountancy Options Full time

    Manage a team of 15 in this growing organisation with exceptional culture - Work 3 days from the CBD office and 2 days from home - Customer, member and employee focus is the absolute priority Our client, a financial services firm in the CBD, is recruiting a Team Leader to join their ranks due to internal movements within the business. Lead this team of 15...