Aps 4 - Family Liaison Officer

2 days ago

Sale, Australia Australian Government Full time

$76,277 - $83,274 + up to 15.4% Superannuation
- East Sale - VIC

**The Role**
As a Family Liaison Officer (FLO) you will be an integral part of the Defence Members and Family Support (DMFS) Sale team and be at the forefront of helping Defence families connect and engage with their wider community and other Defence families. The Family Liaison Officer role includes:

- Engagement with Defence families, key stakeholders and the wider community;
- Organising and facilitating social functions to promote networking amongst Defence families and the wider community;
- Using innovation and creative ways to promote and deliver DMFS programs and events;
- Providing information and advice about local community resources and services;
- Participating in Command and Unit facilitated events and functions for families;
- Building knowledge of community services and engaging with service providers to inform them of the needs of defence families; and
- Working as part of a dynamic and multidisciplinary team.

**About our Team**
Defence Member and Family Support Branch (DMFS), Directorate of Regional Engagement offers a broad range of programs and services to help Commanders, Australian Defence Force members and their families manage the military way of life. DMFS supports Defence families’ self-reliance and increases the capacity of the wider community to support the needs of Defence families.

The Family Liaison Officer Sale position will form part of the Victoria/ Tasmania team that consists of Defence Social Workers, Military Support Officers, an Educational Liaison Officer and Business Support Officer. DMFS Victoria/ Tasmania covers Melbourne, Puckapunyal, Sale, HMAS Cerberus and Tasmania. We work collaboratively to provide crisis support, advice to Commanders, referrals to external agencies, information on local services, education advice and general information on Defence matters.

DMFS has a suite of programs and services that support ADF families navigating the Defence lifestyle. The workplace environment requirements for this role include; computer use, generic screen based, sitting at a desk, working in a customer service environment, facilitating events at a range of different venues in the local community and on Base and travel across the Victoria/Tasmania region.

We are looking for someone who can use their initiative to provide innovative ways to engage with Defence families to help connect them with the local community. Strong stakeholder engagement is required.
- Excellent communication is a must as well as event planning skills to promote Defence family events.
- Prioritise workload;
- Work independently;
- Demonstrate an understanding of confidentiality; and
- Some after hours and weekend work is required

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