Aps 3 - Health Clerk

2 weeks ago

Sale, Australia Australian Government Full time

$69,898 - $77,016 + up to 15.4% Superannuation
- East Sale - VIC

**The Role**

The APS 3 Health Clerk is an important member in the Primary Health Care Team model, acting as an essential interface between ADF patients and their health care providers. Their role involves liaison with patients, health professionals, and other stakeholders to ensure support to services. An APS 3 Health Clerk, is responsible for completing allocated tasks, contributing to team discussions, and handling patient inquiries, under direction. They may also be required to support the integration and training of new team members as they develop experience.

**About our Team**
Joint Health Command (JHC) is responsible for the delivery of healthcare services to over 70,000 Australian Defence Force (ADF) personnel. Through the delivery of reliable, resilient and best practice health services, JHC enables a healthy, ready, and supported Force from enlistment through to transition from service.

Health care services are delivered through eight Joint Health regions across Australia. The APS 3 Health Clerk position is part of Joint Health Unit - Victoria/Tasmania and is based at East Sale Health Centre, East Sale, Victoria. Each Joint Health Unit facility provides a range of services which can include medical, nursing, dental, physiotherapy, mental health, rehabilitation, and in-patient care.

The JHC workforce is an integrated, multi-disciplinary team of Defence members, civilians, contractors and professional health providers. We work together to manage around one million patient health service interactions with Defence members each year.

The Health Clerk Team is the face and administration hub of the health centre, responsible for managing the initial patient streaming (triage), medical appointments, referrals, specialist bookings and administration processes. This position reports to the Practice Manager.

They must understand and comply with relevant Defence policies and legislative frameworks applicable to their role, and be committed to ongoing self-improvement and professional development.

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