Intermediary
1 week ago
**Utilise your collaborative expertise to provide support and advice to the**Victim Services Support and Reform** branch**:
- **Ongoing, Full-Time** opportunity to work with a high-performing and passionate team in the Victorian Public Service**:
- **AH4: $**109,730 - $121,247** plus superannuation.**
**About Us**:
Victim Services, Support and Reform (VSSR) is part of the Police, Racing, Victims and Coordination Group within the Department of Justice and Community Safety (DJCS). VSSR is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of our justice system, as well as direct service provision through a range of programs including the Victims of Crime Helpline, the Victims Assistance Program, and the Child Youth Witness Service.
**About the Role**:
The Intermediary Program is a key component of the Victim Service Innovation in Criminal Justice portfolio within VSSR. The Intermediary Program uses skilled communication specialists (Intermediaries) to assist criminal justice system stakeholders to meet the communication needs of eligible witnesses giving evidence in police interviews and during court proceedings. The program is co-located in a purpose-built witness support facility with the Child and Youth Witness Service.
Reporting to a Lead Intermediary, you will provide specialist communication assistance to eligible witnesses. Eligible witnesses are those who are a victim of a sexual offence or a witness in a homicide, and are:
- under the age of 18, or
- an adult with a cognitive impairment.
The role requires a skilled and suitably qualified allied health professional who is flexible, inclusive, collaborative, and committed to delivering high quality services. In undertaking this role, the Intermediary will utilise their understanding of the key issues faced by victims of crime to engage with a board range of witnesses in ways that promote their wellbeing and reduces the trauma they may experience.
Some of your duties will include:
- Contributing to a positive work culture with colleagues, managers and stakeholders, including with staff from the Child and Youth Witness Service (CYWS) and the Victims and Witness Assistance Service (VWAS).
- Contributing to the development and implementation of effective practices and procedures for the program.
- Working in ways that support your own wellbeing, the wellbeing of the team, and the wellbeing of colleagues in other teams we work closely with.
To learn more about this role before applying, please read the attached position description.
**About You**:
- Extensive experience working in a trauma-informed way to support people (children and/or adults) in relation to a range of communication needs.
- Experience making decisions on intervention strategies that may have significant consequences for people and their families.
- Experience preparing written reports for an external audience.
- Qualifications:_
To be considered for appointment applicants must meet one of the following criteria:
- have a tertiary qualification in psychology or occupational therapy, and be registered with the Australian Health Practitioner Regulation Agency (Ahpra)
- have a tertiary qualification in speech pathology, and be a certified practising member of Speech Pathology Australia
- have a tertiary qualification in social work and be a member of the Australian Association of Social Workers (AASW).
**How to Apply**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
-
Product Lead
2 weeks ago
Melbourne, Australia Guild Group Holdings Ltd Full timeProduct Lead - Intermediary **Product Lead - Intermediary** **Job Number**: 493528 **Work type**: Full Time Permanent **Location**: Melbourne (CBD) **Categories**: Product & Underwriting At Guild Group, our people feel truly connected to our purpose and are motivated by it. Focused on the future, we thrive on challenges and learn from each other. Guild...
-
Customer Service Officer
2 days ago
Melbourne City Centre, Australia Aston Carter Full time**Location**: - Melbourne CBD **Work Type**: - Contract**Category**: - Admin/Customer Service**Job ID**: - 543490 **Job Summary**: - **Deliver High Level Customer Service for a Multi-National Financial Services Organisation**: - **6 month contract and permanent opportunities**: - **Opportunity for Immediate Start and WFH flexibility** **The...
-
Stockbroking Operations/ Client Services
6 days ago
Melbourne, Australia Anton Murray Consulting Full timeMelbourne- Investment Banking- Contract or TemporaryOur client is a global brokerage firm and within their operations division they are seeking an additional Client Services support for 12 months. The team is responsible for supporting client onboarding, client account maintenance, deceased estates processing, CHESS sponsorship and intermediary/external...
-
Practice Development Manager
6 days ago
Melbourne, Victoria, Australia Vanguard Full timeProvides intermediary clients with practice development support to help drive sales conversion and client loyalty.About VanguardMore than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower...
-
Child Witness Officer
10 hours ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full timeAbout us The Victim Services, Support and Reform (VSSR) branch is part of the Service Delivery Reform, Coordination and Workplace Safety group in the Department of Justice and Community Safety. The VSSR is responsible for coordinating a suite of services for victims of crime that provide information and support to help manage the effects of crime and guide...
-
Lead Key Account Manager
11 hours ago
Melbourne, Australia EML Full timeEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...
-
▷ [High Salary] Claims Officer
2 weeks ago
City of Brisbane, Australia Shannons Pty Full timeTake the next step. Be part of something bigger at Suncorp. - Remuneration: $83,400 package (inclusive of 12% super) + Performance Based Bonus - Role Type: Permanent Full-Time - Location: Brisbane What you’ll do - Making yourself available for and managing inbound and outbound customer, supplier and Broker calls relating to Commercial Non-Fleet,...
-
(Urgent Search) client service officer
2 weeks ago
melbourne, Australia Randstad Full timeClient Service Officer About the RolePremier provider of investor services, seeking an experienced Client Service Officer to join our Custody Operations team in Melbourne.This critical role ensures they provide a pro-active, high-quality customer service experience to their diverse range of domestic and international clients, including both investors and...
-
Claims Officer
3 weeks ago
City of Brisbane, Australia Suncorp Full timeTake the next step. Be part of something bigger at Suncorp. - Remuneration: $83,400 package (inclusive of 12% super) + Performance Based Bonus - Role Type: Permanent Full-Time - Location: Brisbane What you’ll do - Making yourself available for and managing inbound and outbound customer, supplier and Broker calls relating to Commercial Non-Fleet,...
-
Wealth Management
6 days ago
Melbourne, Australia Anton Murray Consulting Full timeMelbourne- Ancillary Areas- Contract or TemporaryOur client is a leading wealth management firm seeking a Operations Analyst for a long dated contract. **Responsibilities**: - Identifying process improvements - Maintaining a culture of high performance and excellent service for both internal and external clients - Client onboarding and account...