Customer Success Manager

1 week ago

Sydney, Australia Kaliba Full time

**Location**: Sydney C B D - New South Wales

**WorkType**: Full Time

**Salary**: $120,000.00 - $120,000.00 Annual

**_Customer Success Manager - VC Backed Global SaaS Vendor_***
This global SaaS company is expanding rapidly, with a headcount growth of over 80% in the past 2 years
Funded with over $80 million, they’re currently looking after 500 enterprise companies with their software
With expansion in the APAC region and in need of an Account Executive, now is a great time to build up your career within

**_The Company_***
Founded in 2012, this global SaaS company has offices all over the globe, solving problems that big corporations face through their SEO software. After a successful launch in Europe and the US, they are now expanding their APAC operations and are now in need of a new Customer Success Manager. You’ll help SEO and Marketing leaders at many exciting global brands to help increase their business value of organic search.

**_Responsibilities_**
- Understanding the needs of new and existing clients and help achieve their goals
- Helping SEO and marketing leaders to help increase the business value of their organic search
- Professional and articulate, with a high level of problem solving

**_Experience needed_**
***
- Minimum 3 years in an SEO industry, leveraging SEO tools and optimizing organic searches for your company or clients
- Experience in renewal and upsell goals in a SaaS customer success, preferably 5+ years
- Exceptional demonstration of strategizing and consulting with SEOs and executives at client organizations
- Dependable, honest and trustworthy in your communication both internally and externally

**_Salary_**
***
$112,000 Base with an OTE of $140,000 + Super

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