IT Support Officer

4 hours ago

Brisbane, Australia DVConnect Full time

DVConnect supports people in Queensland to live free from domestic, family and sexual violence through the Womensline, Mensline and Sexual Assault Helplines. We also provide VictimConnect, a program supporting people who have experienced a violent crime in Queensland and provide specialist counselling support across Australia, within the national 1800RESPECT program.

**Your New Role**

It is an exciting time to join DVConnect as we expand our services This position supports the Head of IT in providing reliable and effective IT administration helpdesk support across the organisation.

This will be achieved by:

- Being the first point of contact in resolving or escalating helpdesk tickets
- Engaging with internal staff to deliver support
- Maintain IT hardware, software, workstations, phones, and conferencing systems
- Support to ensure compliance with risk management protocols, disaster recovery policies, IT and cyber security and privacy policies, legislation, and standards

**What you need to succeed**
- Qualifications/Certifications and/or other professional development within first level IT support and IT systems
- 1+ year in a comparable role
- Knowledge and/or experience in providing IT helpdesk support with Windows desktop operating systems
- Advanced IT skills and experience particularly with Microsoft 365, SharePoint, and ability to navigate within computer software
- Experience with supporting communications technologies including VoIP, POTS, PBX and contact centre systems
- Solid work ethic, reliability, and the desire to learn and develop
- Willingness to be flexible outside of normal business hours on occasion to meet operational requirements
- Commitment to high quality customer service with strong interpersonal and communication skills
- NFP sector experience would be an advantage

**Why join DVConnect?**
- Friendly, supportive, and passionate team who are making a difference in the lives of people impacted by domestic, family and sexual violence
- Family friendly workplace
- EAP support provided
- Competitive salary and benefits including generous salary packaging, meal and entertainment card and discount programs available
- Opportunity for ongoing professional development
- Submit your resume and cover letter
- Your resume should outline your work history and details of relevant qualifications
- Your cover letter should detail why you are interested in the role and how your skills and experience would be a good fit

POSITION DESCRIPTION

  • Project Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Exclaim ITThe Project Support Officer will support the Change Management, Stakeholder Engagement and Communications team in the delivery of a new Human Capital Management Solution. The role will ensure the employee experience is central to the program and provide...

  • Project Support Officer

    2 weeks ago

    Brisbane, Australia Exclaim IT Pty Ltd Full time

    Our client is looking for an enthusiastic team player who can provide a variety of support services in a complex and fast paced program environment. You will support day to day operations through the delivery of timely, professional, and confidential administrative services. Based in the Program Delivery Office, reporting to the Program Director, the...

  • Project Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim It Pty Ltd Full time

    Our client is looking for an enthusiastic team player who can provide a variety of support services in a complex and fast paced program environment. You will support day to day operations through the delivery of timely, professional, and confidential administrative services.Based in the Program Delivery Office, reporting to the Program Director, the Program...

  • Project Support Officer

    6 days ago

    Brisbane, Australia Exclaim IT Pty Ltd Full time

    **Related jobs**: We are sorry, but there are currently no jobs to show. - Location: Brisbane, Queensland - Type: Contract - Job #15161 **About the role**: Our government client is seeking a Project Support Officer to contribute to the delivery and implementation of improved technical support for clients, ensuring all requests are dealt with according to...

  • Brisbane Office Manager

    2 weeks ago

    Brisbane, Queensland, Australia Brennan It Full time

    **Why work for Brennan?*****We are a well-established and fast growing multi-national organisation with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.Brennan benefits include:- A...

  • Ict Support Technician

    2 weeks ago

    Brisbane, Queensland, Australia Smile It Full time

    Full time position based at our Tingalpa office- Growing and collaborative team- Genuine career development and progressionSmile IT is a thriving ICT Solutions Provider and MSP, with a workplace culture and work life balance we are proud of.Our clients range from small, smart businesses to large multinationals. We've helped numerous organizations to be more...

  • Level 2 Support Technician

    2 weeks ago

    Brisbane, Australia Smile IT Full time

    Great office environment in Tingalpa - Career development and growth in the business - Exposure and working with the latest Tech Why SmileIT - Join an established and growing tech team, providing you with opportunities for career advancement and skill development. - Work in a dynamic and collaborative team environment, surrounded by passionate and...

  • Level 2 Support Technician

    2 weeks ago

    Brisbane, Queensland, Australia Smile It Full time

    Great office environment in Tingalpa- Career development and growth in the business- Exposure and working with the latest TechWhy SmileIT- Join an established and growing tech team, providing you with opportunities for career advancement and skill development.- Work in a dynamic and collaborative team environment, surrounded by passionate and knowledgeable...

  • Project Support Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    Join to apply for the Project Support Coordinator role at Exclaim ITOverviewOur client is embarking on a significant business transformation program to streamline operations and enhance efficiency across the organisation. We are seeking a Project Administrator / Coordinator to play a pivotal role in supporting the program team. This role is ideal for someone...

  • Project Support Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    Join to apply for the Project Support Coordinator role at Exclaim ITOverviewOur client is embarking on a significant business transformation program to streamline operations and enhance efficiency across the organisation. We are seeking a Project Administrator / Coordinator to play a pivotal role in supporting the program team. This role is ideal for someone...