
Scheduler
4 days ago
**Job Description** About the role**:
You will be responsible for planning support worker rosters and coordinating in-home care services across multiple regions in Victoria during a time of business transition. You’ll act as the vital link between our customers and our in-field team, ensuring services are delivered efficiently, respectfully, and in line with expectations. If you thrive in a fast-paced coordination environment and are passionate about customer care, then this role is for you.
In this role, you’ll:
- Optimise and manage rosters in line with Award regulations and company rostering processes, ensuring the best match between client needs and worker skills.
- Respond swiftly to last-minute changes, using problem-solving and influencing skills to minimise disruption.
- Collaborate with key internal stakeholders to ensure alignment in scheduling outcomes.
- Communicate directly with customers to confirm changes, resolve concerns, and maintain a strong customer service experience.
- Use scheduling data and capacity planning tools to reduce non-billable hours, unnecessary travel, and support long-term efficiency.
**About you**:
- Demonstrated experience in rostering/scheduling/logistics methodology across multiple locations in a service delivery environment.
- A strong phone manner and ability to remain calm and professional at all times.
- Positive "can-do" attitude and customer service focus.
- Ability to problem solve and think on your feet.
- Demonstrated experience with engaging with stakeholders at all levels.
- Strong communication and influencing skills.
- Ability to work under pressure and juggle multiple priorities.
- Previous experience with Skedulo or other rostering systems are preferred.
**About KinCare**:
KinCare (part of the Silverchain Group) is a leading provider of in-home aged care and nursing services. With a dedicated team of 1,800 employees, we provide quality in-home care services across Australia. Our comprehensive aged care services include nursing, allied health, home help and personal care.
-
Scheduler
2 days ago
Notting Hill, Australia Silverchain Full timeAs a Scheduler at Silverchain, you will be responsible for the rostering and scheduling of in home aged care services for our diverse client population, ensuring the best match between client needs and our service delivery team’s skills. You’ll act as the vital link between our clients and our in-field team, ensuring services are delivered efficiently,...
-
Scheduler
6 days ago
Notting Hill, Australia KinCare Full time**Job Description**: **About the role**: You will be responsible for planning, rostering, scheduling and coordinating our in-home care services and workers across a large geographical region. You'll be the important link between our customers and the field workers by regularly communicating over the phone to ensure we are optimising and delivering on our...
-
Scheduler
4 days ago
Notting Hill, Australia KinCare Full time**Job Description**: **About the role**: You will be responsible for planning, rostering, scheduling and coordinating our in-home care services and workers across a large geographical region. You'll be the important link between our customers and the field workers by regularly communicating over the phone to ensure we are optimising and delivering on our...
-
Scheduler
2 weeks ago
Notting Hill, Australia KinCare Full time**Job Description**: **About the role**: You will be responsible for planning, rostering, scheduling and coordinating our in-home care services and workers across a large geographical region. You'll be the important link between our customers and the field workers by regularly communicating over the phone to ensure we are optimising and delivering on our...
-
Production Scheduler
6 days ago
Castle Hill, Australia Austdac Pty Limited Full timeAustdac is looking for an experienced Production Planner to join the team,. The role of the Production Planner is to coordinate the production workflow for Austdac. Planning and prioritizing operations to ensure maximum performance and minimum delay. Assist with determining manpower, equipment and raw materials needed to cover production demand. **Roles &...
-
Scheduling Team Leader
4 days ago
Castle Hill, Australia The myHomecare Group Full timeWe are seeking an experienced Scheduling Team Leader who will coordinate the effective operation and supervision of the myHomecare’s Sydney scheduling team. You will be responsible for providing a high-quality, customer-focused approach to services and ensuring quality administration for the effective functioning of myHomecare's scheduling system and...
-
Workforce Scheduler
1 week ago
Cannon Hill, Australia Compass Group Full time**The Position** Based in our Brisbane office, this position is key in helping our sites operate efficiently. Working as the key liaison between our internal recruitment team, external recruitment agencies, our casual pool employees and our site based operations; you will provide critical workforce scheduling assistance. You will focus on the following...
-
Admin/warehouse Coordinator
4 days ago
Notting Hill, Australia Techtronic Industries (TTI) Full timeMilwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centered around improving the lives of our users, something that not only drives our product development...
-
Sales/customer Service
4 days ago
Notting Hill, Australia Jake Removal & Storages Full timeYour responsibilities mainly include: - Attend to incoming calls and making follow up calls to customers - Providing quotes & book jobs for customers for removals, storage & packing services. - Phone customer services and ad hoc administration - Problem-solving and complaint resolution - Taking payments over the phone /issue simple invoices - Assign jobs to...
-
Service Technician
2 weeks ago
Notting Hill, Australia Reid and Co Consulting Full time**Company** For more than 20 years our client has been at the forefront of leading-edge technology when it comes to providing Computer Room temperature control. They offer a service that is unrivalled in the industry, from initial specifications, design, manufacture and commissioning through to ongoing maintenance and servicing. They are leaders in CRAC...