Postal Services Officer

7 days ago

West Gosford, Australia Auspost Full time

**Postal Officer Needed**

**About Us**

West Gosford Post Office is locally owned and operated Australia Post Licensed Post Office, proudly serving our local community.

As trusted local businesses, we provide a wide range of postal, retail, and banking services, along with essential community support.

Our team is committed to delivering friendly, reliable, and professional customer service in every interaction. We value a positive workplace culture where staff feel supported, respected, and part of a small but dedicated team.

**Note**: Please include your residential address in your cover letter or resume.

Retail customer service experience is highly regarded (not mandatory).

Must be able to count large sums of cash accurately and efficiently.

Competitive hourly rates as per the General Retail Award (based on age & experience).

Full on-the-job + online training provided.

Supportive and friendly team environment.

**Please note**: Annual leave or holidays cannot be taken in November and December, as these are peak trading periods.

**What You’ll Be Doing**

Performing product sales and service transactions.

Handling high-value cash, card, cheque, and EFTPOS transactions accurately.

Assisting with mail lodgments and parcel lodgments.

Promoting products & services through up-selling, cross-selling, and merchandising.

Building rewarding customer relationships by understanding and meeting their needs.

Assisting with admin duties such as stocktaking and record keeping.

Stock filling, cleaning, and maintaining a tidy retail area.

Following Australia Post’s OHS standards.

Adapting to process improvements for productivity and service growth.

Safely lifting parcels (10-16kg) as required.

**What We’re Looking For**

Own car/transport & valid driver’s licence (to reach any outlet as rostered).

Friendly, enthusiastic, reliable, and honest.

Previous experience in Retail or Post Office highly regarded.

Good verbal & written communication skills.

Intermediate computer skills (must complete online training modules at home).

Physically fit to lift mail/parcels up to 16kg and stand for long periods.

Team player with a strong customer-first attitude.

**Recruitment Process**

Written Application + Cover Letter

Phone or In-Person Interview

National Police Check

Job Offer

**Job Type**: Casual

Pay: $33.00 - $38.00 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Employee discount
- Professional development assistance

Work Authorisation:

- Australia (required)

Work Location: In person

  • Service manager

    2 weeks ago

    West Gosford, New South Wales, Australia All Passive Services Full time $60,000 - $90,000 per year

    Job Opportunity: Office allrounderCommencement: October 2025We are seeking a motivated and detail-oriented individual to join our small, rapidly growing team. As an integral member of our business, you will play a key role in supporting the smooth day-to-day operations and ensuring high-quality service for our customers.Key Responsibilities:Follow up on...

  • Customer Service Officer

    2 weeks ago

    West Gosford, New South Wales, Australia Gosford Prestige Auto Body Repairs Full time $60,000 - $90,000 per year

    New Exciting State of the Art Facility Opening SoonCome join our teamSeeking an experienced Customer Service Officer to join our Collision Repair team.Customer Service Officer / Front deskYou will be part of a skilled team that is responsible for repairing vehicles to the highest standard.About the roleOur dedicated Customer Service officer ensures a...

  • Chief Executive Officer

    2 weeks ago

    West Gosford, New South Wales, Australia Coastwide Child and Family Services Ltd Full time $120,000 - $180,000 per year

    Lead with purpose. Inspire growth. Strengthen community impact.For more than 45 years, Coastwide Child and Family Services has been a trusted not-for-profit organisation supporting children, families, and communities across NSW. Known for our strong reputation, quality programs, and people-first culture, Coastwide continues to grow through innovation,...

  • Fraud Officer

    2 weeks ago

    Gosford, Australia The Services Company Full time

    A leading financial institution is looking for an entry level Fraud Officer to join their busy contact centre team. The purpose of the position is to minimise fraud losses to client customers by actioning alerts initiated by fraud monitoring tools to ensure the maximum prevention of fraud is achieved. This team is rostered over a rotating 24/7 shift...

  • Customer Service Officer

    1 week ago

    Gosford, Australia St.George Full time

    **Join a supportive team in our St Geroge Gosford branch**: - **Permanent full time role - 38 hours per week**: - **Customer service role working with the local community The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people inside and outside of the business - building an organisation...

  • Business Support Officer

    1 week ago

    Gosford, New South Wales, Australia APM Employment Services Full time $60,000 - $80,000 per year

    Why join APM?APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands.About...

  • Customer Service Administrator

    3 days ago

    West Gosford, Australia 4 Seasons Insulation Full time

    Customer Service Administrator **Company Description**: **Role Description**: This is a full-time on-site role as a Customer Service Administrator at 4 Seasons Insulation in West Gosford, NSW. As a Customer Service Administrator, you will be responsible for handling customer inquiries, resolving issues, processing orders, and maintaining the customer and...

  • Customer Service and Administration

    3 days ago

    West Gosford, Australia 4 Seasons Insulation Full time

    Customer Service and Administration. **About the role**: We are looking for an experienced Customer Service and Administration officer who is a multi master tasker with excellent communication skills to assist our team across all customer service and administration areas of our business. This position is a long-term career opportunity, with the opportunity...

  • Project Support Officer

    1 week ago

    West Gosford, Australia Catholic Care DBB Full time

    Full-time role (Part-Time hours considered) - Salary range: $93,000 - 98,000 base + super with salary packaging options - Learning & development opportunities - **Full-time role (Part-Time hours considered)**: - **Salary range: $93,000 - 98,000 base + super with salary packaging options**: - **Learning & development opportunities** **About...

  • Customer Service Officer

    5 days ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing** - Salary starting from $75,992 + 10.5% super - Status: Full time, Ongoing role - Location: Gosford - Operational role providing onsite (face to face) customer service 5 days per week **About the role**: Deliver high quality customer service providing assistance, information and customer support services to...