Fraud Officer

A leading financial institution is looking for an entry level Fraud Officer to join their busy contact centre team. The purpose of the position is to minimise fraud losses to client customers by actioning alerts initiated by fraud monitoring tools to ensure the maximum prevention of fraud is achieved.

This team is rostered over a rotating 24/7 shift arrangement - you must be able to be available to sometimes work the night/graveyard shift. The roster is changed on a monthly basis.

This is an awesome opportunity for someone who would like to get into banking or the financial services with a company that provides a supportive, nurturing environment that promotes career progression.

**What you need**:

- Exceptional customer service skills
- Excellent communication skills
- Contact centre experience is desirable
- The capability to work on a 24/7 roster
- An interest in financial services
- Enthusiasm for learning

**What you get**:

- Career growth and opportunities
- WFH role after the initial 2 week training period
- First class training
- A supportive and collaborative team environment

if this sounds like the role for you APPLY NOW

Frankie