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Customer Service and Administration

3 weeks ago

West Gosford, Australia 4 Seasons Insulation Full time

Customer Service and Administration.

**About the role**:
We are looking for an experienced Customer Service and Administration officer who is a multi master tasker with excellent communication skills to assist our team across all customer service and administration areas of our business.

This position is a long-term career opportunity, with the opportunity to move to fulltime. As the business grows, so will your role and responsibilities.

Salary will be pro-rata for the hours worked.

**Key Responsibilities**:

- Provide administrative and customer service support to ensure efficient operation across all areas of the business.
- Schedule quotes for Sales Team in a logical and geographical manner.
- Handle customer queries/complaints in a professional and timely manner
- Communicate effectively with customers in a positive, professional and friendly manner.
- Assist the Operations Manager, and other office staff with admin duties as required.

**About you**:
You must be able to demonstrate the following:

- Exceptional customer service, with a positive and energetic 'can do' attitude
- Proficient in office management systems (Microsoft Office Suite, XERO)
- Ability to learn new systems
- Ability to work well under pressure and juggle competing priorities.
- Self-motivated and able to work both independently and collaboratively
- A willingness to learn and grow.
- Multi-tasking and problem solving

**About us**:
4 Seasons Insulation is a family-owned and operated business that has been operating for over 25 years.

We offer a comprehensive range of insulation solutions for the homeowner and builders, along with manufacturing our own products.

We have a strong mindset on continual improvement and our goal is to provide quality products and service to our customers.

**Apply**:
We encourage anyone with the right skills and attitude who is keen to work in a friendly multi-tasking environment to apply. Only successful applicants will be contacted

**Job Type**: Part-time

Pay: $28.85 - $31.25 per hour

Work Authorisation:

- Australia (required)

Work Location: In person