Freight Forwarding Officer

4 days ago

Eastern Creek, Australia Anji Logistics (Australia) Co Pty Ltd Full time

**Freight Forwarding Officer**

**Anji Logistics Australia - Eastern Creek**

Anji Logistics is a global leader in automotive logistics, specialising in vehicle storage, processing and distribution. With our growing operations in Australia, we are building strong partnerships with leading automotive brands and delivering world-class logistics services locally.

We are seeking a Freight Forwarding Officer to join our operations team. The role will be responsible for coordinating international sea freight shipments, with a strong focus on RORO services including vehicles, High & Heavy cargo, and MAFI units, ensuring seamless end-to-end order management and timely customer communication.

**What you’ll do**
- Manage customer requirements by collaborating with global teams to validate solutions and provide competitive quotations.
- Coordinate shipment schedules with customers, shipping lines, and port/agent contacts to ensure timely execution.
- Oversee customer orders from booking through to delivery, monitoring progress and keeping clients proactively informed.
- Prepare and verify shipping documentation, including Bills of Lading, manifests, customs, and port paperwork.
- Liaise with shipping lines, freight forwarders, shipping agencies, and stevedoring service providers to resolve issues or delays.
- Maintain accurate shipment records, manage reconciliations with suppliers and customers, and liaise with Finance to facilitate invoicing.
- Drive continuous improvement in freight forwarding operations and customer service by leveraging operational data and KPIs.

**What you’ll bring**
- Experience in freight forwarding, shipping lines, port operations, or shipping agencies is preferred.
- Strong knowledge of sea freight, with exposure to RORO service and H&H is preferred.
- Excellent communication skills and a customer-first mindset, with the ability to manage multiple stakeholders.
- High attention to detail and accuracy in documentation and shipment tracking.
- Familiarity with freight systems (CargoWise experience highly regarded).
- A proactive problem-solver who thrives in a fast-paced logistics environment.
- Mandarin language skills are an advantage, but not essential.

**Why join us?**
- Be part of a global logistics leader with growing operations in Australia.
- Opportunity to shape and develop local operations with leading automotive brands.
- Competitive salary package + superannuation + employee benefits.
- Supportive, safety-first culture with career development opportunities.

Pay: $75,000.00 - $85,000.00 per year

Application Question(s):

- What are your salary expectations for this role？
- What is your current notice period before you can commence a new role?

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- RoRo service: 1 year (preferred)
- sea freight: 1 year (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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