Customer Service Officer

5 days ago


Melbourne South Eastern Suburbs, Australia Page Personnel Full time

Great Training and On-Boarding Program
- 5-Month Contract

**About Our Client**:
Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to:

- High-volume sales order data entry of customer orders, daily.
- Answering inbound calls from customers.
- Forwarding customer feedback and complaints to the relevant stakeholder to fix, immediately.
- Organising freight and shipping for client orders and providing ETAs.
- Development of customer relationships through high quality communication skills and customer service.
- General ad-hoc requests as required by the customer service and administration team.

**The Successful Applicant**:
We are looking for a hardworking Customer Service Officer, who has a passion for customer service and likes to be continually busy. To be successful, you'll need to have excellent written and phone manner as well as enjoy working in a team and collaborate with all business stakeholders. This is a fast-paced role and one where you'll be able to respond with over 70 requests, daily. This role will be required to working Monday - Friday, full-time hours, with a start date in June.

**What's on Offer**:
You would be joining a growing and expanding team and business that values, respect, care, and teamwork plus additional benefits of:

- Cheltenham Location.
- Free & Secure Parking.
- 5-Month Temp Role, Potential Extension.
- $32 per hour plus Superannuation.
- June Start Date.



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