Business Development Specialist

**Aufgaben**:

- BUSINESS DEVELOPMENT SPECIALIST- Drive your career with Mercedes-Benz Financial Services
- Generous Employee Benefits
- Join an exciting, high performing automotive financial services business

At Mercedes-Benz Financial Services Australia, we offer financial solutions and convenience that retailers and customers need—all at a great place to work. We strive to be the company of choice for all our customers’, from financing and insurance, through to a whole host of vehicle-related services.
- As part of the global Mercedes-Benz Mobility AG organisation, we’re proud to be a driving force in the automotive sector. We’re firmly focused on the key global trends of our time: electrification, sustainability, digitalisation and artificial intelligence. We have a clear ambition:

- Best-in-class mobility services — customer-centric, seamless and flexible.
- We can’t achieve this ambition without dedicated and passionate employees. Come and be a part of a fast-paced sales environment by joining our Business Development Centre today Specializing in finance and insurance product promotion, end of finance contract management and customer enquiry management we play a direct role in contributing to the company’s bottom-line by increasing sales and retention.
- What’s in it for you?
- At Mercedes-Benz Financial Services Australia, we pride ourselves on our reputation for service excellence. This is an exciting opportunity for a passionate, pro-active and target-focused sales professional to assist in providing flexible, innovative and tailor-made finance and insurance solutions to our customers. The role sits within our Sales and Marketing organization and we offer a hybrid working model, based on the team's needs. Reporting directly to the Manager, Business Development Centre, this role provides the opportunity to deliver exceptional customer experiences every day while directly contributing to our company's sales and retention targets and supporting our the Mercedes-Benz Car and Van sales team and retailer network.
- If this sounds like the role you’ve been looking for, we’d love to have you on board—we can make a difference together
- What you’ll do:
- Provide an exceptional End of Finance Customer experience;
- Offer our customers Finance and Insurance solutions that will enable them to trade and upgrade to a new Mercedes-Benz vehicle or refinance their existing loan;
- Increase conversion and leads sourced from our online engagement tools and campaigns ;
- Drive customer retention by using key systems to identify the optimum time for early changeover;
- Proactive lead management throughout the sales funnel for both new and existing customers,
- Identify Insurance cross-sale opportunities that meet customer needs;
- Achieve Finance, Insurance and lead generation sales targets.

**Qualifikationen**:

- The skills we’re looking for:
- To be successful in this role you must have a passion for sales and driving success
- Experience in finance (particularly automotive finance) is an advantage. Experience using Salesforce is also an advantage;
- Taking ownership of your role - putting customer experience and satisfaction first;- Possess a strong work ethic and sense of fun;
- A proven ability to work toward ambitious team and individual targets is essential;
- Practiced listening and communication skills and a friendly and confident approach to sales and customer service;
- About us as an employer
- At Mercedes-Benz Financial Services, we believe our people make the difference. We proudly offer generous employee benefits, such as discounted car leasing and purchase options, on-site parking, gym, cafeteria and much more. We support our organisation with the opportunity to work flexibly with being in the office and working remotely from home.
- We are proud to be recognised as a Workplace Gender Equality Employer of Choice and support a flexible and progressive work culture. Our passion for our people extends to Employee Recognition and Reward programs, as well as learning and development opportunities.
- At Mercedes-Benz Financial Services Australia, we aim to facilitate improved business outcomes and achievement of business goals by embracing diversity and inclusion to ensure we are eliminating discrimination on the basis of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity.