Team Member

**How will I Help?**
As the Team Member, you will join our Home Ownership Services team which is a part of the Group Operations, Property and Commercial Services (GOPCS). You will be responsible for provision of full support and maintenance on specific classes of loans which includes validating account closure data, reporting validating, updating corrections on MSS, reconciliations, redraws, post settlement requests.

You will actively participate in building a proud culture and deliver improvements that exceed customer needs, financial targets and balanced with meeting compliance requirements. You will proactively contribute to innovation and continuous improvement to improve quality, process efficiency, and risk and compliance outcomes by working closely with wider Westpac Group organization. You will demonstrate resilience in overcoming challenges and ensure all risks are identified, logged, managed, and track any reoccurring problems and service improvement opportunities.

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is create a better future together. So we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure.

**What do I need?**
In order to succeed in this role, you will have strong communication skills, both written and verbal and have a great sense of awareness. A background in Finance - Servicing would be ideal as you will have to be in a high volume, productivity-driven environment when loan circles are peaking.

You will have strong stakeholder management to build strong, effective working relationships with stakeholders. You will have a willingness to learn and progress your career within the accounts closure space. You will also have high attention to detail and prioritization skills to ensure deliverables and targets are being met.

**What is it like to work there?**

We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**
- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.-
**_Do you need reasonable adjustments during the recruitment process? _**
- At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community. _