Planning and Governance Manager

If you could create the best digital bank in Australia, what would it look like? And how would it make life easier for customers?

We’re wondering the same thing.

**We built it. We launched it. Now, we run**

Twelve months ago, we started with an idea: to disrupt the industry with a beautiful, brilliant banking solution designed specifically for small businesses and everyday Aussies. We added some curiosity and bravery. And we built a team of legends.

We’ve now launched the Bank, but it isn’t static. This is a journey that’s only getting started. Everything will be shaped by our customers, as we use insights to guide what features and functions, we build next.

**We need industry stirrer-uppers**

You know: non-conformers. Those who are compelled to do something different. Who care enough about the customer to ask the big questions no one else will. Who want to know what if. What if we tweaked this, or toggled that. You zig when everyone else zags, disagree without being disagreeable, and love the rush of starting something new.

**Specifically, as a Planning and Governance Manager not boxed in by job title**

In this role, you will focus on supporting the planning, performance and change portfolio of the AMP Bank GO division to ensure a cohesive and well governed business plan, and the timely delivery of business objectives.

Key responsibilities include
- Supporting the management and coordination of end-to-end planning and delivery for all business initiatives, partnering with portfolio teams to ensure plans are strategically aligned
- Partnering across the various squads to optimise ways of working to deliver rapid value to customers, including supporting on defining appropriate processes and tooling to unlock transparency and efficiency
- Assisting in planning of change initiatives in line with business priorities, while gaining exposure to build, execution, and change processes.
- Providing reporting and analytics to democratise business performance, including identification and rectification of any gaps or data quality issues
- Support and inform content and narratives to inform appropriate governance processes and forums.
- Defining and supporting implementation of initiatives to support a progressive, rewarding and customer centric culture
- As required, support and coordination of reporting for AMP Bank GO for internal and external audiences
- Working with the division LT to lead accountability and preparation for Quarterly Business Review Reporting
- Working with the LT to coordinate and support annual strategic planning processes for AMP Bank GO
- Undertake as necessary, tasks to support clarity and alignment across the AMP Bank GO LT to ensure focus and efficiency
- From time-to-time, deliver key projects and initiatives as determined and directed by the Director of AMP Bank GO

**What matters**
- Experience in contributing to team efforts and supporting a positive team culture with a focus on collaboration and delivery.
- Basic project management skills, including planning, prioritizing tasks, and meeting deadlines, while being aware of risks and issues.
- Experience in supporting program delivery, working with various teams.
- Understanding of project governance and controls to help deliver quality outcomes.
- Willingness to work with different stakeholders to reach mutually agreeable outcomes.
- Awareness of budget considerations in program management.
- Developing stakeholder management skills, aiming to maintain effective relationships and align project activities with business objectives.
- Communicating effectively with different audiences.
- Experience in working with vendors and maintaining positive relationships.
- Ability to support Project Managers and other team members in program delivery.Problem-solving skills to help maintain project momentum.

**Imagine the lovechild of a fintech startup and a big four**

Agile and hands on meets established and fully resourced. That’s kind of who AMP Bank is.

We’ve just built a whole new, digital business from the ground up. We freed ourselves from legacy systems and ways, to build a brand-new bank. Only we’ve done it with the backing of the award-winning tech that fuelled Starling Bank’s success in the UK, and the financial muscle of AMP’s 175-year heritage.

But what we’ve built isn’t static - it’s living, evolving, and shaped by our customers. Every piece of feedback, every idea will push it forward, guiding what we build next to create something truly special.

**Take that. Add you. Shape who we become.**

Right now, we’re taking the best of AMP’s current culture, borrowing from successful neobank cultures and creating something entirely new. So, there are still a lot of unknowns. But you’ll be part of the original squad, setting the tone for who we become.

A lot of it will be trial and error and making mistakes, so you need to be comfortable with things not always going to plan. We are.

And we’re 110% in this together. So, you won’t