Ecommerce Trading

**Work options**: Flexible

The talent of our teams and their passion for providing an experience that inspires and enhances our customers’ leisure time drives our culture of innovation and opportunity.

**Why Join Us?**
- Flexible working arrangements, allowing you to balance time between the office and home, ensuring you can thrive in both your professional and personal life.
- Organisational culture driven by innovation and creating awesome experiences for our customers and teams.
- You'll work alongside a diverse team across Super Retail Group that represents the communities we serve.
- Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation holder.
- Access to generous discounts across all Super Retail Group brands, along with health and wellbeing, entertainment, travel, accommodation, and more benefits for you & your family
- January 2025 start date, and relocation package considered

**About The Role**:
As the Senior eCommerce Trading and Merchandising Manager, you’ll be responsible for driving the performance of our online retail sales channels by optimising content & product placement, pricing strategies, and promotional activity across our eCommerce platform. You’ll manage a team that focuses on ensuring the digital customer experience is intuitive, engaging, and profitable.

**Day to Day Responsibilities**:

- ** Ownership of trading strategy**:Develop and execute the online merchandising and trading strategy to maximise sales and profitability.
- ** Cross-functional leadership**:Work closely with the Marketing, Operations, and Omni-Digital teams to coordinate campaigns and promotions that align with the broader business objectives.
- ** Data-driven decisions**:Use analytics to monitor online performance, customer behavior, and market trends, making adjustments to improve conversion rates and AOV (average order value).
- ** Website experience**:Ensure our eCommerce platform is optimised for conversion by managing product categories, ensuring relevant search and filter functionality, and working on site design enhancements that improve the customer journey.
- ** Promotions**:Plan and execute promotional strategies that support key campaigns while ensuring compliance with ACCC regulations.
- ** Team Leadership**:Coach and develop a team of 5 to deliver best-in-class eCommerce merchandising and trading performance.

**About You**:
You’re a commercially minded leader who thrives on driving results in the fast-paced world of eCommerce. You’re as comfortable with spreadsheets as you are with customer experience tools, and you know how to lead a team to deliver on KPIs.

**Here’s what we’re looking for**:

- Proven experience in eCommerce trading, merchandising, or a related role.
- Strong knowledge of online retail, web analytics, and digital marketing principles.
- Ability to work cross-functionally and influence stakeholders to drive the best outcomes for the business.
- Experience using data to inform decisions and optimise the customer journey.
- A passion for delivering great customer experiences and understanding user behaviour.
- Leadership experience with a focus on coaching, upskilling, and developing a team.

**Our Culture of Inclusion**:
Super Retail Group is proud to be an equal opportunity employer. We support, promote, and celebrate diversity and recognize the benefits a culture of inclusion brings to our workplace and customer experience.