Coordinator, Supporter Experience

**Supporter Experience Coordinator**

**About Us**

For 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to reduce the burden of cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research, patient care, prevention and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence. Cancer Council Queensland employees and volunteers support the cancer community with integrity, agility and a deep sense of belonging. We are committed to working towards our vision for a cancer-free future.

**Working at Cancer Council Queensland**

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member. We love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

**About the role**

This is a fantastic opportunity to join a small fundraising team and use your administration skills to support our direct mail and other programs that raise vital funds to improve the quality of lives of Queenslanders affected by cancer.

Your work will help CCQ retain and expand relationships with existing donors and acquire new donors through multiple channels, including direct mail, digital, events and telemarketing.

This role is a Permanent, Full-time (37.5 hours per week)

**About you**

To be successful in this role, you will be enthusiastic, highly organised and passionate about developing relationships with our incredible donors. With a keen eye for detail, you will enjoy supporting a small and dedicated team with administrative and budgeting tasks. This is a fantastic opportunity to develop fundraising skills and use them to support CCQ’s cancer research, prevention and support programs.

**Qualifications, Experience, Knowledge and Skills**

**Essential Skills**:

- Well-developed communication skills, both written and spoken. Demonstrated experience in successfully communicating with internal stakeholders, as well as agencies/contractors, is advantageous.
- Strong organisational, project and administration skills, including the ability to be self-motivated, prioritise workload and use initiative.
- Proficient in Microsoft Office Programs, with intermediate skills in Excel.

**Desirable Skills**:

- Understanding of, or commitment to, the charitable sector.
- Experience with event planning and management.

**Benefits**

Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

- Flexible work arrangements (Flexible Work Hours and Work from Home options).
- ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year.
- Recognition and Rewards Program.
- Two paid Wellbeing days per year.
- One paid ‘Thank you’ day at the end of the year.
- Professional Development Allowance.
- Corporate social events (such as bring your dog to work day).
- Team events, employee connectivity and Healthy Workplace Activities.
- Cancer Council Retail shop discount

**Meet Our People**

**How to apply**

Applications, including a current resume and cover letter, are required and should be addressed to:
**People (Employment) Team**
Cancer Council Queensland
- Current Resume - Your resume should include your contact details, work experience, educational background and professional development.
- The successful applicant will be required to conduct a current National Police Certificate._
- Please be advised CCQ has mandated COVID-19 Vaccinations for all CCQ employees as per the ‘Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction’, issued by Queensland’s Chief Health Officer. To be considered for this role, you will need to provide visual evidence in the interview process, which shows that you are fully vaccinated for COVID-19._
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