Experience Coordinator

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
As the Experience Coordinator, you will support the Workplace team working onsite with our prestigious telecommunications client. This role will oversee the maintenance and operations of vendors for soft services such as cleaning, First Contact, handyperson, concierge, mailroom etc.

**An overview of the role**:
Supporting the development and implementation of strategic & operational business plans for facilities and driving effective financial management.
Daily management of work orders using invoice system (Corrigo).
Support the workplace team with budgeting, approving invoices, and monthly financial reporting.
Maintaining the workspace standard to a high level by ensuring all maintenance requests are logged and actioned within specified timelines.
Provide support for conferences by coordinating conference room booking and preparing conference rooms for meetings, including ordering catering as required
Provide administrative support to Contract Administrator as required
Conduct regular audits to ensure that safety procedures are being complied with

**Sounds like you? This is what we are looking for**:
You'll have worked in a similar role in a Commercial environment and have some exposure to supervising the delivery of subcontractors. You will be a creative, innovative thinker and hold a high level of commercial acumen & computer literacy.

Providing excellent client service comes naturally to you. Your communication skills, and ability to deal with a variety of issues concurrently as well as the capability to work under pressure with limited supervision is essential.
Strong computer literacy in Excel, PowerPoint, Word & Outlook.
Work order system (corrigo or similar).
Competent in completing administrative tasks in a timely manner.

**What you can expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.