Customer Service Officer

**- **Job no**:**494888***:

- **Business unit**: Lyppard Australia Pty Ltd, ABN 53 007 008 906***:

- **Position location**: Beverley***:

- **Work type**:**Full Time Permanent***:

- **Location**:**SA - Adelaide***:
**About us**:
Lyppard Australia (a division of EBOS) is one of the largest national veterinary wholesale distribution companies in Australia with sales and distribution centres located throughought the country. Lyppard has built its reputation on Customer Service through fast, reliable and friendly service.

Lyppard Australia is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

**The opportunity**:
An exciting opportunity currently exists for a motivated Customer Service driven individual to join our Customer Service team in Beverley SA.

**What you will do**:

- Have great communication skills being able to relay clear concise information as you will be speaking directly with customers on the phone
- Have excellent time management, planning and organizational skills
- Be proficient in software packages including Word, Excel and Outlook.
- Be able to learn a large number of products for the veterinary industry
- Have a strong work ethic and work well as part of a team
- Be willing and have the ability to undertake general warehousing duties when required such as picking and packing of goods, inventory tasks, other administrative duties and general housekeeping duties
- Willingness and ability to support branch projects from time to time.
- Enthusiastic, punctual, be able to communicate well & work as part of a team

**What we are looking for**:
The **successful applicant** **MUST** have extensive knowledge in Customer Service, previous experience in the veterinary industry would be an advantage. You will be required to work as part of a team and be enthusiastic, demonstrate great communication skills and have an excellent phone manner. Previous Customer Service experience is essential and only Customer Service focused applicants need apply.

As a member of the Customer Service team you will be responsible for data entry, speaking directly with customers on the phone, and the occasional order picking and packing, stock replenishment and communicating effectively with other staff members and be able to follow directives.

**Why us?**

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

- Employee Share Plan
- Company Paid Parental Leave
- Employee Assistance Program for Mental Health Wellbeing
- Staff Awards
- Employee Referral Program
- Health Insurance Discounts
- And More

EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.

**Benefits**

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

- Employee Share Plan;
- Company Paid Parental Leave;
- Employee Assistance Program for Mental Health Wellbeing;
- Staff Awards;
- Employee Referral Program;
- Health Insurance Discounts;
- And More

**How to apply**

**_ No agency assistance will be required._**

**Advertised**:04 Feb 2025 12:15 PM**Cen. Australia Daylight Time**:
**Applications close**:04 Mar 2025**Cen. Australia Daylight Time