Office Administrator

14 hours ago

Mentone, Australia The Airflow Co Full time

The Airflow Co is locally based small business specialising in Heating and Cooling.

Based locally in Mentone, this role would ideally be suited to a local bayside resident.

Our busy factory and office is in need of an administration person to increase the efficiency of day to day quotations, sales and installation.

We are offering the role for either a full time or part time capacity, with an emphasis on keeping a work life balance and flexibly for family life.

Once the training for the role is complete and you have proven the ability to for fill the requirements of the role, we can offer flexible working arrangements. This will include the ability to work remotely with company laptop and mobile phone.

We operate Monday to Friday - 9-5pm

This role would be well suited to someone with any experience dealing with customer service and the general public. This may include retail, hospitality, sales or any type of trade administration experience. Any experience in the Heating and Cooling industry would be highly desirable however is not essential as all training will be provided.

**Position/Job Description**

The individual will require a strong focus of customer service, an attention to detail and follow-up, the ability to manage multiple tasks/ jobs simultaneously, excellent communication skills combined with fast efficient computer skills.

You will be working closely alongside a friendly small team, where each person has a key role in maintaining the overall efficiency of the workflow process and ultimately the satisfaction of our customers.

You will be working with and under the instruction of our company director and our installers, therefore it is paramount to have the ability to get along with others and work well in a team environment. The position requires you to also work and communication closely with our other trade teams and suppliers, therefore building good relationships and strong communication skills is a must.

**Role tasks include**
- Answering phone calls from general public, understanding the type of enquiry and distributing or processing accordingly.
- Invoicing and paying accounts.
- Sending purchase orders to suppliers as well as dealing directly with suppliers to arrange orders and delivery times.
- Calling trades people to gain or provide information on job status / issues.
- Working in account software to reconcile payments.

Computer skills and software
- Job management and scheduling
- Entering customer information, creating quotes, processing quotes to orders, creating purchase orders, processing order to invoice.
- Processing payroll
- Microsoft Office, word, excel.

This roll require someone who can work in a team or solo.

Please note all training with accounting and CRM software to be provided.

**Salary**: $32.00 - $34.00 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- No weekends

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Mentone, VIC 3194: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Office administration: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Mentone, VIC 3194

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