Administrator, Registry Operations

**Location: Parramatta, NSW | Hybrid Working**

MUFG Pension & Market Services is seeking a detail-oriented and customer-focused **Administrator, Registry Operations**to join our Registry team based in Parramatta.

In this role, you will be the first point of contact for investors, clients, third parties, and government agencies—delivering high-quality service and ensuring accurate and timely processing across a range of Registry functions. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional client outcomes.

**Key Responsibilities**
- Validate and process investor transactions, off-market transfers, deceased estate transmissions, and CHESS transactions in line with ASX Listing Rules.
- Investigate and respond to enquiries using current and archived information sources.
- Support Registry-related operational functions, including Proof of Debt and Proxy form processing.
- Assist with team reporting, process improvement initiatives, and project activities as required.
- Collaborate with internal stakeholders and contribute to a positive team culture.
- Ensure adherence to policies, procedures, and compliance requirements.

**About You**

We’re looking for someone with:

- Strong written and verbal communication skills.
- A track record of meeting KPIs and service delivery targets.
- High attention to detail and a commitment to process accuracy.
- Ability to work both independently and as part of a collaborative team.
- Excellent time management and organisational skills.
- Experience within financial services, particularly registry or corporate actions, highly regarded.

**Why Join Us?**

At MUFG Pension & Market Services, we’re proud of the culture we’ve created. We value diversity and inclusion and support flexible working arrangements to help you thrive—professionally and personally.

As part of our team, you’ll enjoy:

- Hybrid working model (office and remote)
- Paid parental leave
- Volunteer and Wellbeing leave
- Salary sacrifice via Superannuation
- Health insurance discounts
- Career development pathways and ongoing learning support

**The MUFG Way**

At MUFG, we are committed to being a responsible financial institution that fosters long-term growth and success. _The MUFG Way _defines our purpose, values, and vision:

- **Our Purpose**:To be a foundation of strength for our clients and communities, committed to building a better future.
- **Our Values**:Integrity and Responsibility, Professionalism and Teamwork, and Inclusion and Diversity.
- **Our Vision**:Be the world's most trusted financial group, dedicated to customer success and sustainable growth.

By joining MUFG Pension & Market Services, you become part of an organisation that values integrity, collaboration, and innovation.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and