Team Lead

1 week ago

Sydney, New South Wales, Australia beBeeLeader Full time $74,000 - $76,000
Leadership Opportunity in a Dynamic Team

We are seeking an exceptional Assistant Manager to lead our team and drive business growth. The ideal candidate will have experience in hospitality or retail leadership, with a proven track record of delivering financial and operational results.

Key Responsibilities:

  • Develop and train the team to ensure excellent guest experiences
  • Manage day-to-day operations of the venue, including opening and closing procedures, administrative tasks, and inventory management
  • Lead initiatives to grow the business through creative thinking and problem-solving
  • Maintain high standards of professionalism across all aspects of the venue's procedures
  • Address customer complaints and concerns, communicating effectively with higher management and advising on resolution steps
  • Manage emergency situations, lead staff, respond, and conduct incident reports
  • Ensure effective shift handovers and contribute to other aspects of the business as needed

Requirements:

  • Experience in hospitality or retail leadership, preferably in gaming, bar, and food environments
  • Minimum 3 years of management experience, with a focus on achieving operational and financial targets
  • Operational expertise in hospitality point-of-sale and gaming reporting software
  • Excellent customer service skills and RSA/RCG qualifications (Advanced Responsible Conduct of Gaming for NSW preferred)

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