Career Opportunities: Life Insurance Claims Specialist

1 week ago


Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

Job Overview

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The role of a Claims Case Manager is pivotal in managing a portfolio of complex life insurance claims.

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Key Responsibilities:

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  • Proactively manage and assess a portfolio of claims end to end, ensuring timely updates and transparent decisions are communicated to customers.">
  • Develop, recommend, and implement case management strategies to drive sustainable outcomes and consumer expectations, leveraging the claims platform and tools effectively.">
  • Communicate professionally with customers, providing personalized support and empathy during critical life moments.">
  • Work collaboratively with stakeholders to establish and maintain relationships and foster an inclusive workplace culture.">
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Requirements:

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  • Experience managing life insurance claims, ideally with 3+ years' experience within a Group Insurance environment, coupled with current DA across all Group product lines.">
  • A sound understanding of relevant legislation, policy definitions, and the claims assessment process is essential.">
  • Proven ability to interpret complex information and make evidence-based, defensible decisions.">
  • Strong communication skills, with the ability to explain outcomes clearly and support customers with empathy.">
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Benefits:

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  • Generous paid parental leave for a healthy work-life balance.">
  • Market leading menopause and fertility leave, promoting employee well-being.">
  • Career growth opportunities and professional development.">
  • Employee Assistance Program (EAP) for mental health support.">
  • Access to 360 Health medical support for overall wellness.">
  • Volunteer leave and study assistance for personal growth.">
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About Us

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We are a global financial services company, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers, operating in over 40 markets worldwide.



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