Concession Manager
1 month ago
We are seeking a skilled Concession Manager to join our team at Mimco, a leading Australian accessories brand. As a Concession Manager, you will be responsible for leading a team to deliver exceptional store operations and customer experiences.
Key Responsibilities:
- Utilize data and reports to inform business decisions and drive customer insights.
- Coach and provide feedback to team members on product knowledge and customer service.
- Lead the team to achieve store operations excellence through effective stock management and loss prevention.
- Attract, engage, and retain talent, building team capability and succession planning.
- Maintain a safe work environment and promote wellbeing.
- Build and maintain the store roster, ensuring compliance and balancing customer and team needs.
- Understand and communicate the brand and business strategy to the team.
- Role model CRG values to create a team experience that encourages learning, ownership, and shared success.
Attributes We Seek:
- A genuine desire to be part of the Country Road Group and alignment with our CRG Values.
- Demonstrated passion for fashion with a professional personal presentation.
- Strong leadership skills in delivering exceptional customer and team experiences.
- Ability to manage budgets, interpret financial reports, and generate efficient rosters.
- Experience managing team performance, productivity, training, and development.
- Ability to build and maintain customer relationships through exceptional customer service.
Why Work for Us:
- A competitive remuneration package and quarterly incentives.
- Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products.
- Excellent career progression opportunities across the Country Road Group.
- Investment in leadership development programs to inspire teams and lead strategy.
- A global business with over 600 store locations and 6,300 team members.
About Mimco:
Mimco is an Australian accessories brand that creates distinctive collections defined by iconic design, unexpected details, and sustainable thinking. We empower individuals to create their own personal style.
Quality and individuality are at the heart of everything Mimco is built on. We're committed to providing a working environment that embraces and values diversity and inclusion.
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