Customer Service Ambassador

3 weeks ago


Cable Beach, Australia Oaks Hotels Full time

Job Summary

Oaks Cable Beach Resort is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.

The ideal candidate will have previous experience in a hotel or customer service environment and possess excellent written and verbal communication skills.

Key Responsibilities

  • Welcome and check in guests in a professional and friendly manner
  • Communicate effectively with guests to ensure their stay is enjoyable and memorable
  • Make bookings and assist guests with their needs
  • Provide exceptional customer service and resolve any issues that may arise

Requirements

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Ability to work a variety of shifts, including weekends and public holidays


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