Customer Service Representative
3 days ago
At Oaks Hotels, we are seeking a highly skilled Customer Service Representative to join our team as a Hospitality Specialist. This role is perfect for an individual who is passionate about delivering exceptional customer experiences and has a flair for hospitality.
The moment a guest steps into one of our hotels, you will make them feel at home with your warm and welcoming presence. As a Customer Service Representative, you will be responsible for guiding guests through their stay, ensuring smooth check-ins and check-outs, and providing valuable insights on local attractions and eateries. Your superb customer service skills and positive energy will make you unforgettable.
Responsibilities:
- Welcome and check-in guests with a smile
- Communicate professionally and effectively
- Make bookings with ease
- Assist guests during their stay with a personal touch
In order to succeed in this role, you will need to possess the following qualifications:
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts on a full-time basis, including weekends and public holidays
We offer a competitive salary package, estimated to be around $55,000 per annum, depending on location and experience. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you
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