Customer Service Ambassador
1 month ago
We're seeking a friendly and welcoming individual to join our team as a Front Office Attendant at NRMA Parks & Resorts. As a valued member of our team, you'll play a vital role in ensuring exceptional guest experiences across our award-winning resorts.
About the RoleThis is an exciting opportunity to join a dynamic and inclusive workplace where diversity is celebrated, and everyone feels respected and valued. You'll be responsible for delivering outstanding customer service, providing a warm welcome, and ensuring seamless check-in and check-out processes for our guests.
Key Responsibilities- Welcome and farewell resort guests with a genuine smile and personalized touch
- Efficiently manage front office guest services, including check-ins, check-outs, and phone calls
- Deliver exceptional customer service, addressing guest queries and concerns promptly and professionally
- Work collaboratively with the team to ensure a smooth and enjoyable experience for all guests
- Outstanding customer service skills, with a passion for delivering exceptional guest experiences
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals
- Proven ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment
- Availability to work flexible shifts, including weekends, public holidays, and school holidays
In return for your hard work and dedication, we offer a competitive salary package, including:
- $55,000 - $65,000 per annum, depending on experience
- A comprehensive benefits package, including travel discounts, myNRMA membership, and employee referral program
- Ongoing training and development opportunities to enhance your skills and career prospects
- A supportive and inclusive work environment, where everyone feels valued and respected
NRMA Parks & Resorts is a leading provider of award-winning holiday parks and resorts across Australia. We're committed to delivering exceptional guest experiences and creating unforgettable memories for our visitors. If you share our passion for hospitality and customer service, we'd love to hear from you
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Customer Service Ambassador
4 weeks ago
Umina Beach, New South Wales, Australia NRMA Parks and Resorts Full timeDelivering Exceptional Guest ExperiencesWe are seeking a Customer Service Ambassador to join our team at NRMA Parks & Resorts. As a key member of our Front Office team, you will play a vital role in ensuring that our guests receive the highest level of service and have an unforgettable experience with us.
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Customer Service Ambassador
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