Customer Service Ambassador
1 month ago
Job Summary
Oaks Cable Beach Resort is seeking a highly skilled Guest Service Agent to provide exceptional customer service to our guests.
The ideal candidate will have a passion for delivering outstanding service, a warm and welcoming presence, and the ability to guide guests through their stay with ease.
Key Responsibilities
- Welcome and check-in guests
- Communicate professionally and effectively
- Make bookings and assist with guest inquiries
- Provide exceptional customer service and support during guest stays
Requirements
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and a positive attitude
- Ability to work a variety of shifts, including weekends and public holidays
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