Lead Store Experience

2 weeks ago

Melbourne, Victoria, Australia beBeeRetail Full time $90,000 - $110,000
Store Leadership Role

You're a natural leader and mentor, with a passion for helping others deliver an exceptional in-store experience. Your team responds when you lead, and they want to work hard for you.

About the Job

Reporting to the District Manager, you will be accountable for leading, coaching and developing all team members to provide an outstanding in-store customer experience, and executing all company strategies.

Key Responsibilities
  • Coaching and motivating your team to achieve top performance and deliver an exceptional customer experience.
  • Executing standards in recruiting, hiring, training, customer service, visual merchandising and store operations.
  • Driving key performance indicators to maximize profitability.
  • Enhancing brand loyalty by empowering team members to create a personalized experience for customers.
  • Acting as a partner between customers, sales associates, store leadership and corporate business partners.
Required Skills and Qualifications
  • Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results due to enthusiasm from interacting with customers and products.
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing retail environment.
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
  • High level of ethics, values, integrity and trust.
  • Flexible availability - including nights, weekends and holidays.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Sales and Business Development
Industries
  • Retail

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