Store Experience Lead

1 week ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $100,000 - $130,000
About the Role

We are seeking an exceptional individual to join our team as Assistant Store Manager. In this role, you will play a crucial part in driving the ultimate customer experience and elevating store performance.

Your key responsibilities will include:

  • Leading by example to inspire and delight customers, enabling them to create their perfect home.
  • Developing and implementing strategies to achieve personal targets and KPIs while supporting the team to reach theirs.
  • Coaching, developing, and training the wider team to ensure they have the skills and knowledge needed to excel.
  • Contributing to workforce planning and rostering to ensure optimal resource allocation.
  • Analyzing reports to identify opportunities that enhance the customer experience.

What We Are Looking For

You will be a highly motivated and passionate individual with strong leadership qualities and a proven track record of achieving KPIs and targets. Your ability to nurture, coach, and develop a team is essential, as well as your commitment to creating an awesome customer experience.

We are looking for someone who believes in the power of teamwork and is always part of the solution. If you are a results-driven leader with a passion for delivering exceptional results, we want to hear from you.

Next Steps

We look forward to exploring the possibilities together.

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