Field Operations Specialist

2 days ago

Brisbane, Queensland, Australia beBeeService Full time $90,000 - $120,000

Job Opportunity

We seek a Service Representative to work in Brisbane.

This is an exciting opportunity to contribute to the success of the Battlespace Communication System (BCS) Program.

The BCS is a next generation networking product that combines hardware and software to provide leading communications capability for Defence personnel.

As a Service Representative, you will be responsible for identifying, diagnosing and resolving operational issues with the BCS, working collaboratively with Defence users.

Key Responsibilities:

  • Identify and resolve operational issues with the BCS
  • Provide technical expertise and guidance to Defence users through informal training
  • Liaise between Defence users and system developers
  • Assist units in reporting on Key Performance Indicators

Requirements:

  • Qualifications in Information Technology or equivalent, relevant experience
  • 5-10 years experience within a Defence environment
  • Strong problem solving and interpersonal skills

Eligibility:

  • Applicants must be Australian Citizens to meet Defence security requirements
  • Candidates from other industries are also encouraged to apply

Our Team Culture

Our team has a flexible and fun approach to work. We are collaborative, adaptable and outcome focused, with a strong emphasis on inclusivity and respect.

Benefits:

  • Flexible office and remote working options
  • Formal reward and recognition program
  • Professional development opportunities
  • Competitive salary packaging options
  • Employee Incentive Program includes a bonus scheme and corporate discounts

Equal Opportunity Employer:

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