Care Navigator

3 months ago

Canberra, Australia ACT Health Full time

**Description**

**Employment Type**: Full-time, Temporary, 3-6 months with possibility of extension.
**Classification**: Health Professional Officer 4 (PN 61453)
**Salary**:$121,389 - $134,894 (Plus 11.5% Super)
**Location**:Canberra Health Services
**Section**:Liaison & Navigation Service
**Closing Date**:10 October 2024

**What can we offer you**:

- City living without the traffic - click here to see why you should live in Canberra.- Competitive pay rates and excellent working conditions within a tertiary hospital.- Salary Packaging with many options that provide full fringe benefits tax concessions.- Flexible working conditions.-
**About the Role**:
The Liaison and Navigation Service (LaNS) has been established to improve the experience of people and their health outcomes through information sharing, integration of care across primary, secondary, and tertiary services, and coordination across health and community services. It focusses on the provision of the right care, at the right time, at the right place by the most appropriate provider in partnership with the consumer and their care supports. This includes a focus on providing care outside the acute setting with outreach to clients in the ACT community.

The service is comprised of a multidisciplinary team that assists patients and their supports to navigate the multiple services involved in their care. The service provides, and supports patient-centred, trauma-informed, strengths-based, integrated, and coordinated care. It works closely with acute and community services, and across health and psychosocial services, to reduce the challenges patients and their supports face when required to access multiple services, to ensure the highest quality of care.

The role will undertake assessment from an interdisciplinary perspective and coordination of treatment/therapies and psychosocial supports from the allied health perspective to ensure the facilitation of timely and safe access.

The Care Navigator role will take on a key role in the staged review, development, and implementation of the service. The role will work collaboratively with colleagues, consumers, and external agencies to contribute to/guide the ongoing co-design of this innovative patient-centred service.

The role will work with consumers and their care supports to provide case management, support, advocacy, system navigation and connection with appropriate services. It will champion the role of this service and actively advocate and educate colleagues and other services about the needs of consumers for navigational support.

This unique role is an opportunity to build relationships with consumers and their supports, and with diverse acute and community services, to anticipate and reduce the challenges that people with complex chronic health and psychosocial needs, and their supports, can face. It is an opportunity to ensure the highest quality of care, information and support is provided when consumers and their supports need it, so that they can navigate the complexities of their care.

The role will be a point of coordination with external health and human services, and work with CHS services and current specialty care coordinators to support consumers and improve the formal networks and pathways for information sharing, coordination, and ED avoidance.

The position will work to develop the clinical scope of the role with the intention to undertake practical clinical support and interventions that support consumers to stay well in their community, and work directly with outpatient and community services to minimise the need for acute care presentation.

As a member of the Liaison and Navigation Team you will remain committed to, and focused on:

- Placing people with complex health and psychosocial needs, and their families, at the centre of their own care- Involving the person and their supports in care planning- Anticipating and removing barriers to care- Assisting consumers and their supports to make sustainable connections to the services and supports they need- Helping to solve problems, coordinate care, and improve the flow of information between the care team and the consumer and their supports- Listening to consumers and their supports and acknowledging that they are experts in their own health**For more information regarding the position duties click here for the **_Position Description._**
- Undergo a pre-employment National Police Check.- Prior to commencing this role, a current registration issued under the _Working with Vulnerable People (Background Checking) Act 2011 _is required.- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.- Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.**To Apply**:
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health serv

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