Application Service Specialist
7 months ago
Contract Type
Contract
Reference
BH-370362
Industry
IT
Salary
per hour - Min: AUD 120 - Max: AUD 140
- Ignite are looking to hear from experienced Application Service Specialist for one of our government clients.
- Location: ACT
- Duration: 12 months with 2x 12 months extension option
- Citizenship Requirements: Must be Australian Citizen - A minimum NV1 clearance is mandatory**Responsibilities**:
Application Service Delivery:
- Coordinate resources for service development
- Manage technology service design and maintenance
- Develop service improvement plans
- Engage with stakeholders to meet service levels
- Implement monitoring tools and techniques
- Monitor delivery team performance
- Resolve system and service problems
Application Support:
- Investigate and resolve service problems
- Document problems in reporting systems
- Ensure team outcomes and user needs are met
- Provide enhanced support for software releases
- Collaborate on problem solutions
- Follow set standards and procedures
- Create support procedures and documentation
- Analyze patterns for process improvement
- Monitor system metrics and recommend adjustments
- Adhere to safety, security, and quality standards
- Prepare software implementation procedures
- Collect performance statistics using DBMS tools
**Experience Required**:
- Experience with the following technologies/services are required as part of the role.- Microsoft Server/Windows
- Microsoft Internet Information Server
- SQL Server
- Java / Wildfly Desirable:
- Dynatrace
- F5 Big-IP Load Balancer
- Linux
- Neuron Enterprise Service Bus (ESB)
- AzureDev Ops CI-CD
If this role is of interest to you, please APPLY NOW, or contact Sarah Plamio on 02 6113 7537.
- Reference Number: 370362
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