Worker Recovery Expert

23 hours ago

Melbourne, Victoria, Australia beBeeRecovery Full time $100,000 - $125,000
Workforce Recovery Specialist

The role of a Workforce Recovery Specialist is crucial in facilitating the return to work of injured employees.

This specialist educates employers on strategies to support a worker's recovery while their claim is being assessed. They also educate employers about the claims process, their obligations, and the strategies that assist employees in getting back to work sooner.

The early intervention role within the workforce team aims to provide early intervention services from the moment a claim has been received. This includes:

  • Advising an employer and worker of their obligations under relevant legislation
  • Supporting employers in understanding how to identify suitable duties and plan for a proposed or actual Return to Work (RTW)
  • Supporting workers in understanding the RTW process
  • Identifying barriers in a worker's recovery and RTW
  • Communicating with Third-Party Handlers (TPHs) if required, to gain additional information relating to the recovery and RTW process
  • Engaging different Occupation Rehabilitation (OR) services based on the specific circumstances of a claim
  • Ongoing communication with the employer, worker, and other stakeholders during the claim assessment period
  • Providing a handover to the case manager if liability is accepted
Key Skills and Qualifications
  • Knowledge of workers' compensation claims processes and relevant legislation
  • Understanding of the link between early intervention and positive Return to Work outcomes
  • Solid verbal and written communication skills
About the Opportunity

As a Workforce Recovery Specialist, you will be part of a team dedicated to returning people to work and health as quickly and effectively as possible. By providing the right services at the right time, we give employers the confidence they are complying with legal and regulatory requirements, and injured workers the confidence they are being well cared for.

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