Mobile Recovery Specialist

MOBILE RECOVERY SPECIALIST – PERSONAL INJURY – MELBOURNE, VIC 

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

About the role 

• The primary function of this role will be to coordinate and attend Face-to-Face and virtual conferences with key claim stakeholders to achieve safe and sustainable recovery and return to work outcomes. 
• The ability to influence and negotiate with treating practitioners to achieve recovery needs for the injured worker, whilst supporting the employer with return-to-work planning to work towards safe and sustainable outcomes.
• Strong collaboration skillset to work within the MRS team and providing leadership support to the front-end teams.
• Monitoring the injured workers recovery and return-to-work plan to ensure it remains safe and sustainable during sensitive index periods.

About you 

• The capability to understand the importance of active listening, developing rapport, and being empathetic, whilst demonstrating a positive and professional manner.
• Strong time management and the ability to work independently & within a team environment.
• Efficient and proactive problem-solving skillset whilst demonstrating the ability to deliver quality work with a high level of attention to detail.
• The ability to prioritise workloads and perform well under pressure
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

Join us. Let's care for tomorrow.