Operational Support Lead

1 month ago


North Sydney Council, Australia MLC Limited Full time
About the Role

We are seeking an experienced Operational Support Lead to join our Group Insurance team at MLC Limited. As an Operations Support Lead, you will play a critical role in providing continuous delivery of initiatives to Insignia Financial through exceptional project management and execution.

Key Responsibilities
  • Provide input into and development of a continuous improvement roadmap for Insignia Financial, utilizing partner and market insights to build sustainable solutions and service enhancements.
  • Project management and execution of delivery through planning, reporting, establishment of cross-function working groups where required, and assisting Insignia financial delivery teams.
  • Assist Insignia to meet regulatory obligations, including reporting and adherence to industry Codes and existing and prospective legislation.
  • Proactively manage risk, meet all policy and compliance requirements, perform controls, adhere to Process and Procedures pertinent to the role, and escalate events, issues, or breaches as they are identified.
About You

We are looking for an experienced professional with a strong background in project management, business analysis, and risk management. You will have a broad and demonstrable understanding of Group Insurance concepts, including pricing, claims, and underwriting. You will also have experience in managing business activities and coordinating stakeholders.

What We Offer

We offer a supportive, inclusive, and flexible team culture, including hybrid working. We support your growth and development, and careers across our business units and teams that are as unique as our people. We reward and celebrate our successes through our incentive and recognition programs. We offer tools, resources, and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.



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