Operations Team Lead

3 weeks ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

About the Role

We're seeking an experienced Operations Team Lead to join our Customer Fulfillment team at our Fulfillment Center in Moorebank. As an Operations Team Lead, you'll be responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship.

Key Responsibilities

  • Leading and developing a team of Operations Section Managers and their direct reports
  • Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
  • Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Partnering with the management team to establish and maintain quality control standards
  • Reviewing the work forecasts and determining your requirements to produce during the day to meet the overall building objectives

Requirements

  • Bachelor's Degree from an accredited university or equivalent qualification
  • Working experience in Operations, Supply Chain/Logistics, or a related field
  • Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships
  • Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes
  • Excellent communication skills, both verbal and written

Preferred Qualifications

  • Direct management experience for employees and their performance
  • Experience with performance metrics and process improvement
  • Candidates must be flexible to work weekends and/or shifts regularly
  • Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook

Acknowledgement of Country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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