Experienced Field Support Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeField Full time $62,720 - $67,200
Job Opportunity:

We are seeking a highly skilled and experienced Field Support Specialist to join our team.

 

About the Role:

The primary responsibility of this position is to conduct in-home customer visits for the purpose of measuring space and providing the job site survey for custom cabinetry while delivering exceptional customer service.

  • Assess design against on-site specifications and report any necessary design change requirements to team members (Designers, Manufacturing, Install Team)
  • Coordinate with our Design Consultants to provide concise measurements, photographs, and data for the purposes of sale & design of custom projects
  • Support Design Consultants in collecting files and samples (hardware/finish samples) from the office for measurement purposes, as needed
  • Conduct re-measurements of project redesigns, as required
  • Create copies of CAD designs when job site errors are found and indicate specification details to support designers with necessary information to complete design revisions if necessary
  • Review proposals (CAD drawings) specifications to determine project scope of work and identify possible challenges in installation
  • Perform job-site surveys and create job-site plans for the installation team and communicate installation direction and expectations

This role requires strong communication and organizational skills, as well as the ability to work independently in a fast-paced environment.

Few Essential Skills:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Attention to detail and accuracy

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from all qualified candidates.

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