Medical Office Coordinator
3 weeks ago
We believe in working as a team to deliver high-quality healthcare services to every patient, every time.
Competitive Remuneration Package$65,000 - $75,000 per annum (dependent on experience)
Job DescriptionThis is a permanent full-time role working rotating shifts Monday to Friday between 6am and 9pm. You will be part of our North East Melbourne clinics, specifically Greensborough, Warringal, Heidelberg, Doncaster, Mont Albert, Bundoora, Eltham, Lilydale, Ringwood, Croydon, Boronia, and Doncaster clusters.
You will report to the Area Office Supervisor and be responsible for providing high-level reception duties and administrative services while ensuring the delivery of professional, caring, and friendly services to patients, referrers, and other customers.
- Greet patients warmly and assist with check-in procedures.
- Answer phone calls promptly and handle inquiries professionally.
- Ensure smooth clinic operations during business hours.
- Clear verbal and written communication skills.
- Exceptional customer service skills while showing compassion and empathy.
- Strong organizational abilities to manage appointments and patient flow.
- Flexibility to adapt to changing priorities.
- Ability to multitask effectively in a fast-paced environment.
We offer a comprehensive remuneration package that includes:
- Competitive salary range ($65,000 - $75,000) dependent on experience.
- Comprehensive induction training and ongoing development opportunities.
- A commitment to your health and well-being, including access to an employee assistance program.
We value diversity and welcome applications from people of all backgrounds. If you are interested in this opportunity, please submit your updated CV for consideration.
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