Senior Medical Office Coordinator
1 month ago
We are seeking a highly skilled Senior Medical Office Coordinator to join our team at Healthcarelink Support. This is a full-time position that will provide a rewarding experience with career growth for the right candidate.
About the Role:The successful applicant will be responsible for managing the daily operation of our busy GP clinic, including supporting the Practice Manager in the overall management of the practice. Key responsibilities will include:
- Front Desk Management
- Meeting and greeting patients, scheduling appointments and proactively coordinating the appointment book.
- Accurately entering patient data into the system, processing payments, and managing phone and email queries.
- Assisting in maintaining a clean and organized environment, tidying up consult rooms, and performing general administration duties as required.
- Administrative Support
- Providing exceptional customer service, responding to patient inquiries, and escalating issues to the Practice Manager when necessary.
- Collaborating with healthcare professionals, nurses, doctors, and allied health clinicians to ensure seamless patient care.
- Supporting the Practice Manager with financial performance management and assisting with administrative tasks as needed.
To be successful in this role, you will possess:
- Previous medical reception experience
- Excellent communication and interpersonal skills
- Multitasking, problem-solving, and time management abilities
- A strong focus on delivering exceptional patient care
- Flexibility and adaptability in a fast-paced environment
- Authorised to work in Australia
$60,000 - $80,000 per annum (dependent on experience)
Benefits:This role offers a competitive salary, opportunities for professional growth and development, and the chance to work in a dynamic and supportive team environment.
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