Senior Customer Experience Expert

3 days ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $90,000 - $120,000

Role Overview

This position involves overseeing the technology behind a customer experience platform, working closely with various stakeholders to enhance customer satisfaction.

  • Manage daily workflow for a team focused on customer experience.
  • Configure surveys, reports, and program enhancements using software.
  • Collaborate with senior colleagues on customer implementations and program enhancements.
  • Support business meetings by leveraging capabilities.
  • Work with teams to resolve technical inquiries.

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