Customer Experience Expert

18 hours ago


Sydney, New South Wales, Australia beBeeExperience Full time $72,000 - $94,000
About the Customer Experience Expert Role

This is a compelling opportunity to excel as a Customer Experience Expert across multiple retail sites in Sydney. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences through tailored solutions, expert product knowledge, and seamless sales processes.

You will work closely with customers from initial inquiry to post-delivery follow-up, providing guidance on vehicle features and benefits, managing sales activities, and maintaining accurate records using digital tools like Salesforce. Your passion for delivering memorable experiences, combined with your sales drive and genuine care for customers, will make you an ideal fit for this role.

We are seeking a highly motivated individual with proven experience in automotive sales, a strong understanding of customer needs, particularly in the Utes and Trucks segment. You should possess excellent communication and interpersonal skills, proficiency in Microsoft Office, and confidence in using digital platforms. If you thrive in a dynamic environment, have a genuine interest in the automotive industry, and are enthusiastic about creating memorable experiences, we encourage you to apply.

As a valued team member, you will enjoy a range of benefits, including flexible work arrangements, thorough training, career development opportunities, and access to our employee benefits program, which includes company car rental and discounts on vehicle purchases.

  • Deliver exceptional customer experiences through tailored solutions and expert product knowledge.
  • Manage the complete sales process, from initial inquiry to post-delivery follow-up.
  • Maintain accurate records using digital tools like Salesforce.
  • Collaborate with colleagues across departments to deliver consistent and flexible experiences.

Inchcape is committed to equality, diversity, and inclusion, ensuring that all groups have equal opportunities. By joining our team, you will become part of a global leader in automotive distribution and retail, representing iconic vehicle brands.



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