Customer Service Ambassador

12 hours ago

Point Lonsdale, Australia Arcare Aged Care Full time
About the Opportunity

This is an excellent chance to be part of a team that values its members, offers a supportive working environment, and has a genuine desire to develop its people.

The Cafe Attendant plays a vital role in creating a warm and inviting cafe atmosphere where residents can socialize, relax, and enjoy refreshments. You will contribute significantly to promoting social interaction and well-being among residents, enhancing the overall positive living experience within Arcare.

Your Key Responsibilities
  • Customer Service: Provide friendly and attentive customer service to residents, staff, and visitors who visit the cafe. Greet customers, take orders, and handle transactions with professionalism and courtesy.
  • Food and Beverage Preparation: Prepare and serve a variety of beverages, such as coffee, tea, and specialty drinks, as well as simple snacks or light meals available in the cafe.
  • Menu Management: Assist in creating and updating the cafe menu, considering residents' dietary requirements, preferences, and popular choices.
  • Cash Handling: Handle cash transactions accurately and securely.
  • Stock Management: Monitor inventory levels of food, beverages, and other cafe supplies, and reorder items as necessary.
  • Cleaning and Maintenance: Maintain the cleanliness and tidiness of the cafe area, including tables, counters, and equipment. Ensure that the cafe meets health and safety standards.
Required Skills and Qualifications
  • A Food Handlers Certificate is required.
  • You should be adaptable, passionate, and willing to learn.
  • Collaborative and skilled at teamwork are essential qualities for this role.
  • Friendly and effective communication abilities are a must.

Estimated Salary: $65,000 - $70,000 per year, depending on location and experience.

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