Customer Service Specialist
2 weeks ago
About Us
At Officeworks, we're a dynamic team that's passionate about delivering exceptional customer experiences. Our customers, team, and community are at the heart of everything we do. We're a fast-paced, innovative, and inspiring workplace that's focused on making a difference.
About the Role
We're seeking a part-time Customer Service Specialist to join our team at our Taren Point store. As a key member of our team, you'll work closely with colleagues to ensure great customer service is always delivered. You'll provide expert advice to customers on our wide range of products and services, and operate as a proud Officeworks brand ambassador.
This role requires flexibility across a range of operating hours on weekdays and weekends. There are opportunities to work across various Officeworks locations and progress your career.
About You
You're a customer-focused individual who's passionate about service and customer experience. You enjoy being around people, working in a team, and being busy in a fast-paced environment. You take pride in delivering a great customer experience and are flexible with your availability to meet our customers' needs.
Our Culture
We celebrate our teams' uniqueness and offer a range of benefits to support your individual needs. These include:
- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry-leading Growing Families policy.
We're committed to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.
As part of the recruitment process, you'll be required to complete an online assessment comprising game-based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once you've completed it, you'll receive a personalized insight report that will tell you a little bit more about yourself.
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